Amazon Transcribe vs. Voci by Medallia
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Amazon Transcribe | Score7.9 out of 10 | N/A | Amazon Transcribe uses a deep learning process called automatic speech recognition (ASR) to convert speech to text quickly and accurately. Amazon Transcribe can be used to transcribe customer service calls, to automate closed captioning and subtitling, and to generate metadata for media assets to create a searchable archive. Amazon Transcribe Medical can be added to provide medical speech to text capabilities to clinical documentation applications. | $0 per second |
 Voci by Medallia | N/A | N/A | Voci, now from Medallia (acquired May 2020) and formerly known as V-Blaze is an automated speech-to-text transcription product. Voci is intended to turn unstructured voice data into transcripts that can be integrated into analytics platforms. Voci is designed to enable users to improve agent quality monitoring, enhance the customer experience, extract competitive intelligence and ensure compliance. | N/A |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Amazon Transcribe | Voci by Medallia | |
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| Likelihood to Recommend | 9.4 | - |