DaVinci by AMC Technology vs. eVoice

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DaVinci by AMC Technology
Score 9.0 out of 10
Enterprise companies (1,001+ employees)
AMC Contact Canvas is a call center software offering from AMC Technology.
$270
per year per user
eVoice
Score 9.0 out of 10
N/A
For business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A
Pricing
DaVinci by AMC TechnologyeVoice
Editions & Modules
DaVinci Cloud
$270
per year per user
DaVinci Hybrid/Premise
$366
per year per user
No answers on this topic
Offerings
Pricing Offerings
DaVinci by AMC TechnologyeVoice
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
DaVinci by AMC TechnologyeVoice
Call Management
Comparison of Call Management features of Product A and Product B
DaVinci by AMC Technology
-
Ratings
eVoice
8.8
1 Ratings
5% above category average
Answering rules00 Ratings9.01 Ratings
Call recording00 Ratings9.01 Ratings
Call park00 Ratings8.01 Ratings
Call screening00 Ratings9.01 Ratings
Message alerts00 Ratings9.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
DaVinci by AMC Technology
-
Ratings
eVoice
8.8
1 Ratings
10% above category average
Video conferencing00 Ratings9.01 Ratings
Audio conferencing00 Ratings9.01 Ratings
Video screen sharing00 Ratings8.01 Ratings
Instant messaging00 Ratings9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
DaVinci by AMC Technology
-
Ratings
eVoice
9.0
1 Ratings
12% above category average
Mobile app for iOS00 Ratings9.01 Ratings
Mobile app for Android00 Ratings9.01 Ratings
Best Alternatives
DaVinci by AMC TechnologyeVoice
Small Businesses
CloudTalk
CloudTalk
Score 7.3 out of 10
CloudTalk
CloudTalk
Score 7.3 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.3 out of 10
CloudTalk
CloudTalk
Score 7.3 out of 10
Enterprises
Google Cloud Contact Center AI
Google Cloud Contact Center AI
Score 7.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DaVinci by AMC TechnologyeVoice
Likelihood to Recommend
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
DaVinci by AMC TechnologyeVoice
Likelihood to Recommend
AMC Technology
No answers on this topic
Ziff Davis Inc
If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
Read full review
Pros
AMC Technology
No answers on this topic
Ziff Davis Inc
  • Low Pricing.
  • Ease of use.
  • Professional voicemail.
Read full review
Cons
AMC Technology
No answers on this topic
Ziff Davis Inc
  • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
  • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
  • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
Read full review
Alternatives Considered
AMC Technology
No answers on this topic
Ziff Davis Inc
I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
Read full review
Return on Investment
AMC Technology
No answers on this topic
Ziff Davis Inc
  • Value for money.
  • Great option regarding ROI.
  • It creates a better way to connect.
Read full review
ScreenShots

DaVinci by AMC Technology Screenshots

Screenshot of DaVinci Agent: This toolbar provides contact center agents with advanced CTI features.Screenshot of DaVinci’s Interaction Orchestration platform is designed to be extended, enhanced or customized for each and every customer use case needed.Screenshot of CX organizations can use AMC’s DaVinci to unify systems, trigger workflows and provide seamless customer interactions.Screenshot of DaVinci is a full spectrum solution for cloud, premise and hybrid contact center.Screenshot of The Creators Studio allows user to configure any number of users.Screenshot of Enhance application development flexibility with pre-built, low code/no code, or custom apps. Integrate systems securely with a data protection-focused platform and use event-driven orchestration for proactive solutions based on real-time data.