TrustRadius: an HG Insights company

Get Amity (discontinued) vs. Planhat

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Get Amity (discontinued)

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.N/A

    Planhat

    Score7.2 out of 10
    N/APlanhat, headquartered in Stockholm, offers their modular suite of applications to subscription based businesses, providing customer success product usage health alerts and guidance, as well as revenue management for tracking subscriptions and business health.N/A
    Pricing
    Get Amity (discontinued)Planhat
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Get Amity (discontinued)Planhat
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Get Amity (discontinued)Planhat
    Security
    Comparison of Security features of Get Amity (discontinued) and Planhat
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    Planhat
    8.5
    12 Ratings
    Role-based user permissions8.01 Ratings8.512 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Get Amity (discontinued) and Planhat
    Feature
    Get Amity (discontinued)
    9.5
    1 Ratings
    Planhat
    8.8
    12 Ratings
    API10.01 Ratings8.511 Ratings
    Integration with Salesforce.com9.01 Ratings9.08 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Get Amity (discontinued) and Planhat
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    Planhat
    8.0
    13 Ratings
    Product usage9.01 Ratings9.013 Ratings
    Help desk / support tickets9.01 Ratings7.011 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Get Amity (discontinued) and Planhat
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    Planhat
    8.6
    13 Ratings
    Customer profiles10.01 Ratings9.013 Ratings
    Automated workflow9.01 Ratings8.012 Ratings
    Internal collaboration8.01 Ratings9.012 Ratings
    Customer health scoring10.01 Ratings9.513 Ratings
    Customer segmentation8.01 Ratings7.513 Ratings
    NPS surveys00 Ratings9.011 Ratings
    Sponsor tracking00 Ratings8.08 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Get Amity (discontinued) and Planhat
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    Planhat
    8.7
    12 Ratings
    Customer health trends6.01 Ratings9.912 Ratings
    Engagement analytics9.01 Ratings7.912 Ratings
    Revenue forecasting7.01 Ratings8.08 Ratings
    Dashboards10.01 Ratings9.012 Ratings
    User Ratings
    Get Amity (discontinued)Planhat
    Likelihood to Recommend
    9.0
    (1 ratings)
    8.5
    (13 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (6 ratings)
    Support Rating
    -
    (0 ratings)
    9.7
    (4 ratings)