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Get Amity (discontinued) vs. Userlane

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Get Amity (discontinued)

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.N/A

    Userlane

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    The technology developed by Userlane is designed to guide users through software like a GPS turn-by-turn navigation system. The vendor says this allows every user to operate even complex software on a professional level without any learning curve. Userlane includes interactive step-by-step guides, which can be implemented on top of every existing web-based software or e-commerce website. These interactive guides lead every user through all processes and show them live within the…N/A
    Pricing
    Get Amity (discontinued)Userlane
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Get Amity (discontinued)Userlane
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsThe pricing is heavily dependent on your requirements therefore we ask you to contact us directly.
    More Pricing Information
    Features
    Get Amity (discontinued)Userlane
    Security
    Comparison of Security features of Get Amity (discontinued) and Userlane
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    Userlane
    -
    Ratings
    Role-based user permissions8.01 Ratings00 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Get Amity (discontinued) and Userlane
    Feature
    Get Amity (discontinued)
    9.5
    1 Ratings
    Userlane
    -
    Ratings
    API10.01 Ratings00 Ratings
    Integration with Salesforce.com9.01 Ratings00 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Get Amity (discontinued) and Userlane
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    Userlane
    -
    Ratings
    Product usage9.01 Ratings00 Ratings
    Help desk / support tickets9.01 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Get Amity (discontinued) and Userlane
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    Userlane
    -
    Ratings
    Customer profiles10.01 Ratings00 Ratings
    Automated workflow9.01 Ratings00 Ratings
    Internal collaboration8.01 Ratings00 Ratings
    Customer health scoring10.01 Ratings00 Ratings
    Customer segmentation8.01 Ratings00 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Get Amity (discontinued) and Userlane
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    Userlane
    -
    Ratings
    Customer health trends6.01 Ratings00 Ratings
    Engagement analytics9.01 Ratings00 Ratings
    Revenue forecasting7.01 Ratings00 Ratings
    Dashboards10.01 Ratings00 Ratings
    User Ratings
    Get Amity (discontinued)Userlane
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.1
    (4 ratings)
    Usability
    -
    (0 ratings)
    9.1
    (1 ratings)