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Get Amity (discontinued) vs. Vitally

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Get Amity (discontinued)

    Score9.2 out of 10
    Small Businesses (1-50 employees)
    Amity was a customer success software designed to sense changes in customer health or rhythms, recommend the right actions and measure effectiveness. The software is discontinued.N/A

    Vitally

    Score6.8 out of 10
    N/AVitally in New York offers an out of the box customer success platform designed to help B2B SaaS companies better understand their customers and drive customer experience, leading to better customer retention.N/A
    Pricing
    Get Amity (discontinued)Vitally
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Get Amity (discontinued)Vitally
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    Get Amity (discontinued)Vitally
    Security
    Comparison of Security features of Get Amity (discontinued) and Vitally
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    Vitally
    9.0
    2 Ratings
    Role-based user permissions8.01 Ratings9.02 Ratings
    Platform & Infrastructure
    Comparison of Platform & Infrastructure features of Get Amity (discontinued) and Vitally
    Feature
    Get Amity (discontinued)
    9.5
    1 Ratings
    Vitally
    9.5
    2 Ratings
    API10.01 Ratings10.01 Ratings
    Integration with Salesforce.com9.01 Ratings9.02 Ratings
    Customer Data Extraction / Integration
    Comparison of Customer Data Extraction / Integration features of Get Amity (discontinued) and Vitally
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    Vitally
    8.0
    2 Ratings
    Product usage9.01 Ratings8.02 Ratings
    Help desk / support tickets9.01 Ratings00 Ratings
    Customer Success Management
    Comparison of Customer Success Management features of Get Amity (discontinued) and Vitally
    Feature
    Get Amity (discontinued)
    9.0
    1 Ratings
    Vitally
    8.7
    2 Ratings
    Customer profiles10.01 Ratings8.02 Ratings
    Automated workflow9.01 Ratings8.02 Ratings
    Internal collaboration8.01 Ratings9.02 Ratings
    Customer health scoring10.01 Ratings10.02 Ratings
    Customer segmentation8.01 Ratings9.02 Ratings
    NPS surveys00 Ratings8.02 Ratings
    CSM Reporting & Analytics
    Comparison of CSM Reporting & Analytics features of Get Amity (discontinued) and Vitally
    Feature
    Get Amity (discontinued)
    8.0
    1 Ratings
    Vitally
    7.3
    2 Ratings
    Customer health trends6.01 Ratings8.02 Ratings
    Engagement analytics9.01 Ratings7.02 Ratings
    Revenue forecasting7.01 Ratings6.02 Ratings
    Dashboards10.01 Ratings8.02 Ratings
    User Ratings
    Get Amity (discontinued)Vitally
    Likelihood to Recommend
    9.0
    (1 ratings)
    7.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)