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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    amoCRM

    Score7.1 out of 10
    Small Businesses (1-50 employees)
    amoCRM is a cloud-based sales management solution designed for small to medium sized businesses. Some key features include: Webform Integration, Pipeline Management and Tasks Management.

    $15

    /user/month

    Zendesk Sell

    Score8.8 out of 10
    N/AZendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

    $19

    per seat/month billed annually

    Pricing
    amoCRMZendesk Sell
    Editions & Modules
    Basic
    $15
    /user/month
    Advanced
    $25.00
    /user/month
    Enterprise
    $45
    /user/month
    Sell Team
    $19.00
    per seat/month billed annually
    Reach prospecting enrichment add-on (requires a Sell Subscription)
    $27.00
    Per User Per Month (billed annually)
    Sell Professional
    $49.00
    per seat/month billed annually
    Sell Enterprise
    $99.00
    per seat/month billed annually
    Sell Elite
    $199.00
    per seat/month billed annually
    Offerings
    Pricing Offerings
    amoCRMZendesk Sell
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsNo minimum amount of users. Free set-up assistance with your own personal amoCRM expert.
    More Pricing Information
    Features
    amoCRMZendesk Sell
    Sales Force Automation
    Comparison of Sales Force Automation features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    8.8
    2 Ratings
    Zendesk Sell
    6.6
    15 Ratings
    Customer data management / contact management10.02 Ratings8.914 Ratings
    Workflow management8.42 Ratings6.115 Ratings
    Opportunity management8.02 Ratings7.913 Ratings
    Integration with email client (e.g., Outlook or Gmail)8.42 Ratings6.915 Ratings
    Interaction tracking9.01 Ratings7.915 Ratings
    Territory management00 Ratings4.98 Ratings
    Contract management00 Ratings5.410 Ratings
    Quote & order management00 Ratings3.97 Ratings
    Channel / partner relationship management00 Ratings7.811 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    8.4
    2 Ratings
    Zendesk Sell
    9.0
    12 Ratings
    Call center management8.42 Ratings9.08 Ratings
    Case management00 Ratings9.07 Ratings
    Help desk management00 Ratings9.011 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    8.8
    2 Ratings
    Zendesk Sell
    6.9
    12 Ratings
    Lead management10.02 Ratings6.012 Ratings
    Email marketing7.72 Ratings7.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    6.3
    2 Ratings
    Zendesk Sell
    5.3
    13 Ratings
    Task management8.22 Ratings8.013 Ratings
    Billing and invoicing management5.01 Ratings1.05 Ratings
    Reporting5.72 Ratings7.013 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    7.5
    2 Ratings
    Zendesk Sell
    8.2
    15 Ratings
    Forecasting7.22 Ratings7.812 Ratings
    Pipeline visualization10.02 Ratings7.914 Ratings
    Customizable reports5.12 Ratings9.014 Ratings
    Customization
    Comparison of Customization features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    8.5
    2 Ratings
    Zendesk Sell
    4.2
    15 Ratings
    Custom fields10.02 Ratings7.815 Ratings
    Scripting environment7.01 Ratings1.16 Ratings
    API for custom integration8.42 Ratings3.08 Ratings
    Custom objects00 Ratings4.910 Ratings
    Security
    Comparison of Security features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    9.2
    2 Ratings
    Zendesk Sell
    9.5
    14 Ratings
    Single sign-on capability10.01 Ratings9.912 Ratings
    Role-based user permissions8.42 Ratings9.011 Ratings
    Social CRM
    Comparison of Social CRM features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    10.0
    1 Ratings
    Zendesk Sell
    4.0
    5 Ratings
    Social data10.01 Ratings1.04 Ratings
    Social engagement10.01 Ratings6.95 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    8.4
    2 Ratings
    Zendesk Sell
    5.4
    7 Ratings
    Marketing automation8.42 Ratings9.87 Ratings
    Compensation management00 Ratings1.03 Ratings
    Platform
    Comparison of Platform features of amoCRM and Zendesk Sell
    Feature
    amoCRM
    8.4
    2 Ratings
    Zendesk Sell
    8.0
    13 Ratings
    Mobile access8.42 Ratings8.013 Ratings
    User Ratings
    amoCRMZendesk Sell
    Likelihood to Recommend
    8.2
    (2 ratings)
    10.0
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    8.9
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.8
    (4 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)