TrustRadius

AMS360 vs. HawkSoft

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AMS360
Score 6.5 out of 10
N/A
Vertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.N/A
HawkSoft
Score 10.0 out of 10
N/A
HawkSoft offers their insurance agency management software on a contract free monthly basis, and describe it as a highly accessible on mobile devices and an efficient document management system, presenting these among other features.N/A
Pricing
AMS360HawkSoft
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AMS360HawkSoft
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalOptional
Additional Details—No required contracts. No termination fees. Your always own your own data.
More Pricing Information
Community Pulse
AMS360HawkSoft
Considered Both Products
AMS360
SR
Sagar Rathod
Subject Matter Expert
Chose AMS360
I have used HawkSoft for over 8 years, so we know their system like the back of my hand. I have been using AMS360 for over 6 months, so it's really not fair to compare both at this level of knowledge of AMS360. It's still a learning curve with AMS360. So far when we compare …
HawkSoft

No answer on this topic

User Ratings
AMS360HawkSoft
Likelihood to Recommend
1.1
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
5.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
6.0
(0 ratings)
-
(0 ratings)
Support Rating
7.7
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
7.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
6.0
(0 ratings)
-
(0 ratings)
User Testimonials
AMS360HawkSoft
Likelihood to Recommend
If you use PL Rating, AMS360 is highly recommended due to their seamless integration. Also, if you are looking for a system to use on the cloud, it is best. But if you are an offline user, then maybe it's not for you.
SR
Sagar Rathod
Subject Matter Expert
Read full review
No answers on this topic
Pros
  • Quick entry of new client information
  • Instant access to most policy and billing information
  • Exceptional reports for management and producers
  • Accounting Departments love the direct bill reconciliation
  • Certificates of Insurance
  • Vehicle ID cards
John Shadley | TrustRadius Reviewer
John Shadley
Executive Producer , Broker/ Owner-Partner
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No answers on this topic
Cons
  • Lacks faster, intuitive, modern User Interface.
  • Lacks option to search for data in activities.
  • Does not create logs even for closed activities (suspense).
SR
Sagar Rathod
Subject Matter Expert
Read full review
No answers on this topic
Likelihood to Renew
This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.
Verified User
Anonymous
Read full review
No answers on this topic
Usability
its decent but needs improvement
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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No answers on this topic
Reliability and Availability
ams360 service is excellent. They identify the issue and offer quick solutions
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
Read full review
No answers on this topic
Performance
THEY COULD LOAD FASTER
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
Read full review
No answers on this topic
Support Rating
Support responds quickly, and they are very knowledgeable.
Verified User
Anonymous
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No answers on this topic
In-Person Training
NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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No answers on this topic
Online Training
ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
Read full review
No answers on this topic
Implementation Rating
be prepared for a long transition of data
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
Read full review
No answers on this topic
Alternatives Considered
We have considered other platforms from time to time but have felt comfortable staying with AMS360. New users appear to understand AMS360 quickly and customize it to their personal preferences. Older users, generally reluctant to changes, are more receptive to updates as they come up since transitions have been easily understandable .
John Shadley | TrustRadius Reviewer
John Shadley
Executive Producer , Broker/ Owner-Partner
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No answers on this topic
Scalability
There are definitely endless possibilities with ams360. Its easy scalable to add departments
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
Read full review
No answers on this topic
Return on Investment
  • Organization - positive
  • Wasted time - setting up and correcting set up - negative
  • Great staff to work with - positive
Kori Sagen | TrustRadius Reviewer
Kori Sagen
Owner/agent
Read full review
No answers on this topic
ScreenShots

HawkSoft Screenshots

Screenshot of Start page. Dashboard to see tasks, calendar, to dos, and customized agency announcements. Access policy details in 3 clicks or less.Screenshot of Agency Intelligence - advanced reporting suite at no additional cost. Part of core package.Screenshot of Sales & Retention. Dive down into client details in 2 clicks.