TrustRadius

AMS360 vs. MACAW Agency Management System

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AMS360
Score 6.5 out of 10
N/A
Vertafore in Denver offers their insurance agency management software. AMS360 offers production and renewal analysis, a general ledger, a client portal, and other management tools.N/A
MACAW Agency Management System
Score 0.0 out of 10
N/A
MACAW AMS Software is an insurance agency management software (AMS). MACAW AMS system is built on a cloud based customer centric model and includes features designed to make it easier for Brokers, Agency or MGAs to focus on generating sales and generate revenue. It enables users to carry out prospecting activities with digitization. Integrated email marketing tool allows users to reach the prospects, build repository using…N/A
Pricing
AMS360MACAW Agency Management System
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AMS360MACAW Agency Management System
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details——
More Pricing Information
Community Pulse
AMS360MACAW Agency Management System
User Ratings
AMS360MACAW Agency Management System
Likelihood to Recommend
1.1
(0 ratings)
-
(0 ratings)
Likelihood to Renew
9.1
(0 ratings)
-
(0 ratings)
Usability
5.0
(0 ratings)
-
(0 ratings)
Availability
10.0
(0 ratings)
-
(0 ratings)
Performance
6.0
(0 ratings)
-
(0 ratings)
Support Rating
7.7
(0 ratings)
-
(0 ratings)
Implementation Rating
8.0
(0 ratings)
-
(0 ratings)
Configurability
7.0
(0 ratings)
-
(0 ratings)
Ease of integration
5.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
8.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
6.0
(0 ratings)
-
(0 ratings)
User Testimonials
AMS360MACAW Agency Management System
Likelihood to Recommend
If you use PL Rating, AMS360 is highly recommended due to their seamless integration. Also, if you are looking for a system to use on the cloud, it is best. But if you are an offline user, then maybe it's not for you.
SR
Sagar Rathod
Subject Matter Expert
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No answers on this topic
Pros
  • Quick entry of new client information
  • Instant access to most policy and billing information
  • Exceptional reports for management and producers
  • Accounting Departments love the direct bill reconciliation
  • Certificates of Insurance
  • Vehicle ID cards
John Shadley | TrustRadius Reviewer
John Shadley
Executive Producer , Broker/ Owner-Partner
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No answers on this topic
Cons
  • Lacks faster, intuitive, modern User Interface.
  • Lacks option to search for data in activities.
  • Does not create logs even for closed activities (suspense).
SR
Sagar Rathod
Subject Matter Expert
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No answers on this topic
Likelihood to Renew
This is by far the most robust agency management system I have used that works for all sizes of agencies. Others have better options here or there, but they are highly customized for a specific type of agency. AMS360 is a one size fits all type of solution, and it works well for us.
Verified User
Anonymous
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No answers on this topic
Usability
its decent but needs improvement
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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Reliability and Availability
ams360 service is excellent. They identify the issue and offer quick solutions
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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No answers on this topic
Performance
THEY COULD LOAD FASTER
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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No answers on this topic
Support Rating
Support responds quickly, and they are very knowledgeable.
Verified User
Anonymous
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No answers on this topic
In-Person Training
NOT ENOUGH TRAINING IN PERSON. IT SEEMS LIKE MORE IN PERSON TRAINING IS NEEDED
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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Online Training
ONLINE TRAINING IS THERE FOR WHAT IS NEEDED. THERE ARE TUTORIALS FOR EACH SECTION OF THE PROGRAM
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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No answers on this topic
Implementation Rating
be prepared for a long transition of data
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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No answers on this topic
Alternatives Considered
We have considered other platforms from time to time but have felt comfortable staying with AMS360. New users appear to understand AMS360 quickly and customize it to their personal preferences. Older users, generally reluctant to changes, are more receptive to updates as they come up since transitions have been easily understandable .
John Shadley | TrustRadius Reviewer
John Shadley
Executive Producer , Broker/ Owner-Partner
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No answers on this topic
Scalability
There are definitely endless possibilities with ams360. Its easy scalable to add departments
Dan McRitchie | TrustRadius Reviewer
Dan McRitchie
President
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No answers on this topic
Return on Investment
  • Organization - positive
  • Wasted time - setting up and correcting set up - negative
  • Great staff to work with - positive
Kori Sagen | TrustRadius Reviewer
Kori Sagen
Owner/agent
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No answers on this topic
ScreenShots

MACAW Agency Management System Screenshots

Screenshot of Customer OverviewScreenshot of OpportunitiesScreenshot of QuotationsScreenshot of PoliciesScreenshot of Service RequestScreenshot of Invoices