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AnyDesk vs. BeyondTrust Remote Support

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AnyDesk

    Score8.1 out of 10
    N/AAnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

    $274.80

    per year 1 licensed user with 3 login devices

    BeyondTrust Remote Support

    Score8.8 out of 10
    N/ABeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of…N/A
    Pricing
    AnyDeskBeyondTrust Remote Support
    Editions & Modules
    Solo
    $22.90
    per month (billed annually) 1 licensed user with 3 login devices
    Standard
    $35.90
    per month (billed annually) 20 licensed users in a team
    Advanced
    $79.90
    per month (billed annually) 100 licensed users in a team
    Enterprise
    Custom
    per year billed annually
    No answers on this topic
    Offerings
    Pricing Offerings
    AnyDeskBeyondTrust Remote Support
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.—
    More Pricing Information
    Community Pulse
    AnyDeskBeyondTrust Remote Support
    Considered Both Products
    AnyDesk Software
    Chose AnyDesk
    AnyDesk is simpler to use than BeyondTrust. Beyond trust is suitable for a bit, but it's a bit heavy. Major guidance is required to guide the next person. Multiple steps are involved before we get remote access. Sometimes, it gets stuck in between. Beyond trust, data transfer …
    Incentivized
    BeyondTrust
    Chose BeyondTrust Remote Support
    AnyDesk is quicker, but we lose control after reboot.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AnyDeskBeyondTrust Remote Support
    Remote Administration
    Comparison of Remote Administration features of AnyDesk and BeyondTrust Remote Support
    Feature
    AnyDesk
    9.0
    30 Ratings
    BeyondTrust Remote Support
    9.1
    52 Ratings
    Screen sharing9.728 Ratings00 Ratings
    File transfer8.130 Ratings8.849 Ratings
    Instant message8.126 Ratings9.150 Ratings
    Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
    Access to sleeping/powered-off computers9.424 Ratings6.031 Ratings
    Over-the-Internet remote session9.728 Ratings00 Ratings
    Initiate remote control from mobile8.727 Ratings00 Ratings
    Remote management of servers & workstations10.024 Ratings00 Ratings
    Remote Active Directory® management10.020 Ratings00 Ratings
    Centralized management dashboard7.525 Ratings00 Ratings
    Session record9.125 Ratings9.142 Ratings
    Annotations7.823 Ratings8.934 Ratings
    Monitoring and Alerts8.623 Ratings00 Ratings
    Multi-platform remote control10.027 Ratings00 Ratings
    User Ratings
    AnyDeskBeyondTrust Remote Support
    Likelihood to Recommend
    8.4
    (30 ratings)
    9.3
    (111 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (63 ratings)
    Usability
    8.1
    (5 ratings)
    9.2
    (29 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (9 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (7 ratings)
    Support Rating
    9.3
    (12 ratings)
    9.7
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.8
    (3 ratings)
    Implementation Rating
    -
    (0 ratings)
    10.0
    (13 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)