AnyDesk vs. DeskRoll Remote Desktop

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.2 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$22.90
per month (billed annually) 1 licensed user with 3 login devices
DeskRoll Remote Desktop
Score 9.5 out of 10
N/A
DeskRoll was built to be easy to use by end-users and IT teams alike. It's browser-based, so users being helped do not need to install any applications on their local device; DeskRoll Remote Desktop Sharing requires only a small app on the remote (controlling) computer. DeskRoll guides users through setup and connection processes for 3 basic scenarios: providing remote assistance to a customer, configuring unattended remote access to a remote computer, or configuring unattended remote…
$8.25
per user/per month
Pricing
AnyDeskDeskRoll Remote Desktop
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
DeskRoll Lite
$8.25
per user/per month
DeskRoll Pro 1 Month
$29.95
per seat
DeskRoll Starter
$39
per user/per year
DeskRoll Lite
$99
per user/per year
DeskRoll Pro 1 Year
$299.40
per seat
Offerings
Pricing Offerings
AnyDeskDeskRoll Remote Desktop
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup fee$3.25 per seat/per month
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.With each license a user can configure unlimited remote computers to access from any location. Also, users can make unlimited parallel remote connections - each will open in a new browser tab. Users can pause and resume remote sessions.
More Pricing Information
Community Pulse
AnyDeskDeskRoll Remote Desktop
Considered Both Products
AnyDesk
Chose AnyDesk
I have used AnyDesk before, and am familiar with how it works, so I didn't need to test other products as AnyDesk provided what I needed.
Chose AnyDesk
AnyDesk is so much easier to use than any of the alternatives I've tried, and actually has basic features like remembering passwords for unattended access. The file transfer is also a heck of a lot better on AnyDesk, as the copy and paste function just saves so much time …
Chose AnyDesk
We selected AnyDesk due to its faster deployment and end-user friendliness, which helps speed up the implementation process.
Chose AnyDesk
TeamViewer, Splashtop, GoToMyPC and Join.me (discontinued)
Chose AnyDesk
The most important thing is ease of use and easy to understand. zoom, Google Meet and TeamViewer and very complicated as compared to AnyDesk. Within 2-3 clicks we can connect get access and get the work done. It doesn't need the user to be well worse with the system even a noob …
Chose AnyDesk
AnyDesk is primarily remote software which allows to access and control other devices remotely. AnyDesk allows full remote control of another device whereas Google meet not allow you to access the remote desktop So, You don't have any remote control. The speed, ease of use, of …
Chose AnyDesk
This is an easy to use software, the features, functionalities, and interface is top notch.
Chose AnyDesk
Not only we can do screen sharing in AnyDesk, but it also allows us to access the file, document, and software installation remotely by another user. It is easy and the fastest remote access tool. It can connect from anywhere, I can collaborate with my teammates for viewing the …
Chose AnyDesk
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, …
Chose AnyDesk
The free version of TeamViewer is unstable; the remote connection is frequently lost. Anydesk's remote connection is much more reliable and consistent. Even so, I prefer AnyDesk over other software because it's a lot easier to install and runs very well. Aside from that, its …
Chose AnyDesk
Our previously used application has limited features and may not be the only version of the computer we are connected to when using the software. And Anydesk app is relatively easy to use and hassle-free.
Chose AnyDesk
AnyDesk is fast and easy to use for large companies and startups alike. It is powerful remote assistance software that is free of cost.
Chose AnyDesk
AnyDesk offered us many features that help us to diversify care and problems quickly and from any device.
Chose AnyDesk
We were using LogmeIn before for user support. The package we bought was already expensive without the file transfer feature. Last year it came to a point where we cannot even afford it. So we looked in some alternate solutions and found AnyDesk. The software is a fraction of …
Chose AnyDesk
  • As the AnyDesk address is constant, we do not have to share the ID multiple times with the same person.
  • Always shows a list of recent sessions so it will be easier to connect with people we frequently contact.
  • Innovative, reliable, and secure.
Chose AnyDesk
They share great qualities between one another. One, however, has the advantage and that is AnyDesk. it is much more user friendly and a lighter program for computers. I recommend it highly over teamviewer.
Chose AnyDesk
Because AnyDesk works excellently, and GoToAssist was slow sometimes, and AnyDesk was straightforward to implement.
DeskRoll Remote Desktop
Chose DeskRoll Remote Desktop
We've used various services - RemotePC, LogMeIn, Go2MyPC, etc. We have used it all and none have been as great as DeskRoll Remote Desktop. In other versions, the screen is not super legible, meaning the text is fuzzy or ill-fitting to the viewer's PC screen. We've experienced …
Features
AnyDeskDeskRoll Remote Desktop
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
9.0
Ratings
10% above category average
DeskRoll Remote Desktop
8.2
Ratings
1% above category average
Screen sharing9.70 Ratings8.00 Ratings
File transfer8.10 Ratings8.00 Ratings
Instant message8.10 Ratings7.00 Ratings
Secure remote access with Smart Card authentication9.20 Ratings00 Ratings
Access to sleeping/powered-off computers9.40 Ratings00 Ratings
Over-the-Internet remote session9.70 Ratings10.00 Ratings
Initiate remote control from mobile8.70 Ratings8.00 Ratings
Remote management of servers & workstations10.00 Ratings00 Ratings
Remote Active Directory® management10.00 Ratings00 Ratings
Centralized management dashboard7.40 Ratings00 Ratings
Session record9.10 Ratings00 Ratings
Annotations7.80 Ratings00 Ratings
Monitoring and Alerts8.60 Ratings00 Ratings
Multi-platform remote control10.00 Ratings8.00 Ratings
Best Alternatives
AnyDeskDeskRoll Remote Desktop
Small Businesses
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Getscreen.me
Getscreen.me
Score 9.7 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskDeskRoll Remote Desktop
Likelihood to Recommend
8.4
(0 ratings)
7.0
(0 ratings)
Usability
8.1
(0 ratings)
-
(0 ratings)
Support Rating
9.3
(0 ratings)
-
(0 ratings)
User Testimonials
AnyDeskDeskRoll Remote Desktop
Likelihood to Recommend
It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
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DeskRoll Remote Desktop is well suited for consultant and remote support. It's less appropriate for clients worried about security and anytime remote access.
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Pros
  • Minimises the physical involvement of our trainers for training new technicians joining the company.
  • Building better relationships with our clients by assisting them with bookings and understanding services.
  • Also we use it to manage clients feedbacks and share information with each other.
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  • Ability to remote in at any time
  • Can support unlimited clients with hardware and software issues
  • Multiple remote client logins
  • Cost!
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Cons
  • Notification or Addition:
  • AnyDesk provides codes to connect room, which is complicated sometimes, if it is manageable same as a call then it can be much user friendly though current system is unique in its way for AnyDesk.
  • Use of AI more:
  • If AnyDesk can provide Summary, previous call data and recording data storage with summarized way that can be useful.
  • Multi user experience:
  • While discussion itself if we want to add another user for help this quick feature is not easy currently.
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  • It could be more cost-effective.
  • It could include better "help" or "how-to" sections for people who are not as tech savvy.
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Likelihood to Renew
I don't have any reason to change
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No answers on this topic
Usability
My personal experience with AnyDesk has been good. I found that it is easy to use for both technical and nontechnical users to get started. It offers fast and Responsive performance, with Low latency even over an average internet connection
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No answers on this topic
Support Rating
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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No answers on this topic
Alternatives Considered
AnyDesk is simpler to use than BeyondTrust. Beyond trust is suitable for a bit, but it's a bit heavy. Major guidance is required to guide the next person. Multiple steps are involved before we get remote access. Sometimes, it gets stuck in between. Beyond trust, data transfer is comparatively slower. It cannot be ready within a few minutes.
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We've used various services - RemotePC, LogMeIn, Go2MyPC, etc. We have used it all and none have been as great as DeskRoll Remote Desktop. In other versions, the screen is not super legible, meaning the text is fuzzy or ill-fitting to the viewer's PC screen. We've experienced click delays, and recurring issues where we get kicked off and our data is lost. However, that doesn't happen with DeskRoll Remote Desktop.
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Return on Investment
  • The most positive impact is time saving, in all the aspects using any other thing then AnyDesk consumes a lot of productive time and that cost you a lot more than a single subscription. Using this time in productive works pays you well in the the sales or any other process.
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  • It saved time, which always saves money!
  • It allowed us to save money on additional software licensing - we now use Quickbooks through the use of DeskRoll Remote Desktop.
  • DeskRoll Remote Desktop allowed us to transition to work-from-home easily, which saved us valuable time during the pandemic.
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ScreenShots

DeskRoll Remote Desktop Screenshots

Screenshot of DeskRoll remote connection view - Windows remote desktop.Screenshot of DeskRoll wizard that quickly guides you through basic remote access scenarios.