AnyDesk vs. NetSupport Manager

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.2 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
NetSupport Manager
Score 9.0 out of 10
N/A
NetSupport Manager is the flagship remote administration software from Netsupport, a global education technology company headquartered in the UK, which allows IT professional to provide remote assistance.N/A
Pricing
AnyDeskNetSupport Manager
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
No answers on this topic
Offerings
Pricing Offerings
AnyDeskNetSupport Manager
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.
More Pricing Information
Community Pulse
AnyDeskNetSupport Manager
Features
AnyDeskNetSupport Manager
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
9.0
30 Ratings
10% above category average
NetSupport Manager
10.0
1 Ratings
21% above category average
Screen sharing9.728 Ratings10.01 Ratings
File transfer8.030 Ratings10.01 Ratings
Instant message8.026 Ratings10.01 Ratings
Secure remote access with Smart Card authentication9.217 Ratings10.01 Ratings
Access to sleeping/powered-off computers9.324 Ratings10.01 Ratings
Over-the-Internet remote session9.728 Ratings00 Ratings
Initiate remote control from mobile8.727 Ratings00 Ratings
Remote management of servers & workstations10.024 Ratings10.01 Ratings
Remote Active Directory® management10.020 Ratings10.01 Ratings
Centralized management dashboard7.425 Ratings10.01 Ratings
Session record9.025 Ratings00 Ratings
Annotations7.723 Ratings10.01 Ratings
Monitoring and Alerts8.523 Ratings10.01 Ratings
Multi-platform remote control10.027 Ratings10.01 Ratings
Best Alternatives
AnyDeskNetSupport Manager
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
Remote Desktop Manager
Remote Desktop Manager
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskNetSupport Manager
Likelihood to Recommend
8.4
(30 ratings)
9.0
(1 ratings)
Usability
8.0
(5 ratings)
-
(0 ratings)
Support Rating
9.3
(12 ratings)
-
(0 ratings)
User Testimonials
AnyDeskNetSupport Manager
Likelihood to Recommend
AnyDesk Software
It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
Read full review
NetSupport
It's handy for smaller to larger units, where time management is most important. But it will not suitable for those who have partial units across the country.
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Pros
AnyDesk Software
  • Minimises the physical involvement of our trainers for training new technicians joining the company.
  • Building better relationships with our clients by assisting them with bookings and understanding services.
  • Also we use it to manage clients feedbacks and share information with each other.
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NetSupport
  • It's a robust corporate remote support tool for admin.
  • Admin can deploy an installation in the background without knowing a client.
  • For those who frequently forget their password, you can access it in glimpse & take total control of it.
Read full review
Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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NetSupport
  • The only cons are that it's hard to access other networks besides the internal one of the organization like how TeamViewer works.
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Likelihood to Renew
AnyDesk Software
I don't have any reason to change
Read full review
NetSupport
No answers on this topic
Usability
AnyDesk Software
Considering the overall experience compared to other products, I find this to be very user-friendly, lighter to use, and accessible to individuals who are not familiar with computers. Data transfer is quicker and easier. There is no need to train people to use this. It can be done with a few instructions over the phone.
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NetSupport
No answers on this topic
Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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NetSupport
No answers on this topic
Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
Read full review
NetSupport
I think if you are using it after its tutorial then you may not need any other apps to control the operation. Its file transfer, voice & text sharing features are truly working. A complete system of inventory where you can set smart alerts. Capable to connect multiple users at once.
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Return on Investment
AnyDesk Software
  • Time cost saving:
  • As it can help to solve issues remotely it saves much time and effort while working
  • Minimal requirement:
  • AnyDesk doesn't ask much setup or requirement that is beneficial and same time its easy to use also
  • Versatile:
  • AnyDesk is versatile used tool and same time user friendly also, it doesn't cost special training time or hard precautions for any user
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NetSupport
  • It allow's us to update apps instantly
  • It gives user quick response to overcome headache issues
  • It's saves crucial time from both ends
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ScreenShots