AnyDesk vs. NinjaOne

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
AnyDesk
Score 8.2 out of 10
N/A
AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.
$274.80
per year 1 licensed user with 3 login devices
NinjaOne
Score 9.1 out of 10
N/A
NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over endpoints. The NinjaOne endpoint management platform increases productivity for IT teams and managed service providers, and comes with unlimited onboarding, training, and support.N/A
Pricing
AnyDeskNinjaOne
Editions & Modules
Solo
$22.90
per month (billed annually) 1 licensed user with 3 login devices
Standard
$35.90
per month (billed annually) 20 licensed users in a team
Advanced
$79.90
per month (billed annually) 100 licensed users in a team
Enterprise
Custom
per year billed annually
No answers on this topic
Offerings
Pricing Offerings
AnyDeskNinjaOne
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsAnyDesk is free for personal use and offers a limited set of features and support. Professional users need a license. Only the initiator of a session needs a license, participants are free.NinjaOne is a subscription service with a charge rate per month. For more detailed pricing information, contact NinjaOne directly to request a demo or to start 14-days free trial.
More Pricing Information
Community Pulse
AnyDeskNinjaOne
Features
AnyDeskNinjaOne
Remote Administration
Comparison of Remote Administration features of Product A and Product B
AnyDesk
9.0
30 Ratings
10% above category average
NinjaOne
-
Ratings
Screen sharing9.728 Ratings00 Ratings
File transfer8.030 Ratings00 Ratings
Instant message8.026 Ratings00 Ratings
Secure remote access with Smart Card authentication9.217 Ratings00 Ratings
Access to sleeping/powered-off computers9.324 Ratings00 Ratings
Over-the-Internet remote session9.728 Ratings00 Ratings
Initiate remote control from mobile8.727 Ratings00 Ratings
Remote management of servers & workstations10.024 Ratings00 Ratings
Remote Active Directory® management10.020 Ratings00 Ratings
Centralized management dashboard7.425 Ratings00 Ratings
Session record9.025 Ratings00 Ratings
Annotations7.723 Ratings00 Ratings
Monitoring and Alerts8.523 Ratings00 Ratings
Multi-platform remote control10.027 Ratings00 Ratings
Monitoring Tasks
Comparison of Monitoring Tasks features of Product A and Product B
AnyDesk
-
Ratings
NinjaOne
8.9
41 Ratings
18% above category average
Remote monitoring00 Ratings8.838 Ratings
Network device monitoring00 Ratings7.536 Ratings
Activity Monitoring00 Ratings8.424 Ratings
Management Tasks
Comparison of Management Tasks features of Product A and Product B
AnyDesk
-
Ratings
NinjaOne
8.6
40 Ratings
14% above category average
Patch Management00 Ratings8.939 Ratings
Policy-based automation00 Ratings8.840 Ratings
Best Alternatives
AnyDeskNinjaOne
Small Businesses
Getscreen.me
Getscreen.me
Score 9.6 out of 10
Panda Systems Management
Panda Systems Management
Score 9.8 out of 10
Medium-sized Companies
Remote Desktop Manager
Remote Desktop Manager
Score 9.1 out of 10
Action1
Action1
Score 9.5 out of 10
Enterprises
Remote Desktop Manager
Remote Desktop Manager
Score 9.1 out of 10
TeamViewer
TeamViewer
Score 8.6 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AnyDeskNinjaOne
Likelihood to Recommend
8.4
(30 ratings)
9.4
(47 ratings)
Likelihood to Renew
-
(0 ratings)
9.8
(2 ratings)
Usability
8.0
(5 ratings)
8.0
(2 ratings)
Support Rating
9.3
(12 ratings)
9.1
(5 ratings)
User Testimonials
AnyDeskNinjaOne
Likelihood to Recommend
AnyDesk Software
It is suited for every business. You can use it whether you are an individual, student, professional, or organization. You can simply download it, ask the user to share their ID, connect to their system, and support them remotely. You don't require any special skill or technical knowledge to use it.
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NinjaOne
I think it is appropriate to use NinjaOne for Medium sized businesses. We feel like it can handle our environment of 300 machines. The ticketing system integrating with devices and monitoring is a plus for us since we don't need another third party integration to connect the two. NinjaOne patching could use improvement but they have built up a lot of other pieces of their infrastructure.
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Pros
AnyDesk Software
  • Minimises the physical involvement of our trainers for training new technicians joining the company.
  • Building better relationships with our clients by assisting them with bookings and understanding services.
  • Also we use it to manage clients feedbacks and share information with each other.
Read full review
NinjaOne
  • Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
  • Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
  • OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
  • Support: NinjaOne support is always very prompt and helpful.
  • Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
  • Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.
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Cons
AnyDesk Software
  • we should be able to connect from windows to iphone or ipad, it is now possible to connect to ipad or iphone. AnyDesk can work on this.
  • the field where we enter remote address should be more visible. New user cannot find where to enter the remote address that takes some time to connect. AnyDesk should change the placement of it.
  • If we can change the colour theme of the UI that will be an addon thing. when you daily use AnyDesk you get bored of the same UI.
  • Just like a Xmax UI. Any desk should constantly change somethings which makes the UI visually appealing.
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NinjaOne
  • NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
  • I would like it if NinjaOne also provided an MDM solution.
  • It would be nice is NinjaOne could integrate a PAM solution as well.
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Likelihood to Renew
AnyDesk Software
I don't have any reason to change
Read full review
NinjaOne
We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.
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Usability
AnyDesk Software
Considering the overall experience compared to other products, I find this to be very user-friendly, lighter to use, and accessible to individuals who are not familiar with computers. Data transfer is quicker and easier. There is no need to train people to use this. It can be done with a few instructions over the phone.
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NinjaOne
Ninja's interface is clean and simple. Overall usability from an interface perspective is good. Some items, policies and scripting for instance, are a bit cumbersome and it's really not clear how to implement with a best practice mind-site. Ninja RMM got the job done for us but as we pushed our needs more into automation and efficiency we felt it wasn't keeping up with our speed of growth. There is definitely usability in the product, and it will get the job done, but there are other RMM's out there that fit better in our business.
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Reliability and Availability
AnyDesk Software
No answers on this topic
NinjaOne
Availability is very good
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Performance
AnyDesk Software
No answers on this topic
NinjaOne
The software loads quickly for the most part
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Support Rating
AnyDesk Software
I didn't have any technical problems and I didn't suffer from bugs or errors. Customer service has improved a lot and I no longer need to leave the office to go to the user's computer. With AnyDesk I install and remove programs, printers, scanners, settings in general. Screen sharing is excellent and without delays. Overall, I recommend and approve AnyDesk.
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NinjaOne
Support has been very responsive and my account rep Brian K. has communicated with me continuously making sure we had everything we need. Not like other MDMs where they sign you up and that's the last you hear from them. NinjaOne makes sure you use the product to its best application and you are successful and continue as the product features grow.
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In-Person Training
AnyDesk Software
No answers on this topic
NinjaOne
Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.
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Online Training
AnyDesk Software
No answers on this topic
NinjaOne
It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.
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Implementation Rating
AnyDesk Software
No answers on this topic
NinjaOne
Use of Organizations and locations
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Alternatives Considered
AnyDesk Software
Getscreen.me connects remotely directly from your browser, it's very convenient - no need to explain to customers what and how to install. Also, it has a very user-friendly interface. They also have all the necessary features for remote access (file sharing, WoL, black screen, session recording) and are significantly cheaper.
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NinjaOne
NinjaOne's user friendly interface was immediately appealing to a team that that needs to be able to pickup a tool and know how to run with it at first exposure. From the moment we started using it, we would often be able to navigate the platform with a common sense approach and be able to navigate to exactly what we were looking for without requiring documentation or guidance. Customer representatives that we have worked with have all been outstanding, and have not been pushy like some other vendors teams tend to be when you are initially debating between multiple offers.
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Scalability
AnyDesk Software
No answers on this topic
NinjaOne
Overall the software is very reliable
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Return on Investment
AnyDesk Software
  • Time cost saving:
  • As it can help to solve issues remotely it saves much time and effort while working
  • Minimal requirement:
  • AnyDesk doesn't ask much setup or requirement that is beneficial and same time its easy to use also
  • Versatile:
  • AnyDesk is versatile used tool and same time user friendly also, it doesn't cost special training time or hard precautions for any user
Read full review
NinjaOne
  • Windows patching as we cannot get employees to do it themselve so that alone is making an impact
  • having data about our pcs all the time which we did not have before
  • remote access to pcs in a variety of ways vs hoping remote desktop would work
Read full review
ScreenShots

NinjaOne Screenshots

Screenshot of the NinjaRMM dashboardScreenshot of the NinjaRMM mobile appScreenshot of NinjaRMM automationScreenshot of NinjaRMM device detailsScreenshot of NinjaRMM network monitoring - NetFlowScreenshot of NinjaRMM virtual machine monitoring