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Apache Guacamole vs. BeyondTrust Remote Support

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apache Guacamole

    Score10 out of 10
    N/AApache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A

    BeyondTrust Remote Support

    Score8.8 out of 10
    N/ABeyondTrust Remote Support (formerly Bomgar) helps support teams of all sizes improve business performance by enabling secure, controlled remote support to nearly any device or system, anywhere in the world. BeyondTrust offers deployment options that can fit a company’s business needs. The vendor says their on-premises physical and virtual appliances have helped enterprises satisfy regulatory requirements for years. Additionally, the vendor says the unique segmentation capabilities of…N/A
    Pricing
    Apache GuacamoleBeyondTrust Remote Support
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Apache GuacamoleBeyondTrust Remote Support
    Free Trial
    NoYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Apache GuacamoleBeyondTrust Remote Support
    Remote Administration
    Comparison of Remote Administration features of Apache Guacamole and BeyondTrust Remote Support
    Feature
    Apache Guacamole
    8.7
    2 Ratings
    BeyondTrust Remote Support
    9.1
    52 Ratings
    Screen sharing9.52 Ratings00 Ratings
    File transfer9.12 Ratings8.849 Ratings
    Access to sleeping/powered-off computers9.12 Ratings6.031 Ratings
    Over-the-Internet remote session10.02 Ratings00 Ratings
    Initiate remote control from mobile7.02 Ratings00 Ratings
    Remote management of servers & workstations9.52 Ratings00 Ratings
    Centralized management dashboard8.01 Ratings00 Ratings
    Session record8.01 Ratings9.142 Ratings
    Monitoring and Alerts7.01 Ratings00 Ratings
    Multi-platform remote control9.52 Ratings00 Ratings
    Instant message00 Ratings9.150 Ratings
    Annotations00 Ratings8.934 Ratings
    User Ratings
    Apache GuacamoleBeyondTrust Remote Support
    Likelihood to Recommend
    8.6
    (2 ratings)
    9.3
    (111 ratings)
    Likelihood to Renew
    8.0
    (1 ratings)
    10.0
    (63 ratings)
    Usability
    10.0
    (1 ratings)
    9.2
    (29 ratings)
    Availability
    -
    (0 ratings)
    8.8
    (9 ratings)
    Performance
    -
    (0 ratings)
    8.4
    (7 ratings)
    Support Rating
    -
    (0 ratings)
    9.7
    (28 ratings)
    In-Person Training
    -
    (0 ratings)
    9.1
    (1 ratings)
    Online Training
    -
    (0 ratings)
    8.8
    (3 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    10.0
    (13 ratings)
    Configurability
    -
    (0 ratings)
    8.2
    (2 ratings)
    Ease of integration
    -
    (0 ratings)
    9.1
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (5 ratings)
    Vendor post-sale
    -
    (0 ratings)
    9.1
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    9.1
    (2 ratings)