TrustRadius: an HG Insights company

Appcues vs. Medallia Agent Connect

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appcues

    Score6.7 out of 10
    N/AAppcues is online software for creating in-product experiences such as user onboarding, feature announcements, etc. without writing any code. (The vendor believes it's the non-technical people who oftentimes have the best information about a software user's needs and desires.) The goal of using Appcues is to improve product engagement within the user's own customer base.

    $299

    per month/billed monthly

    Medallia Agent Connect

    Score4.1 out of 10
    N/AMedallia Agent Connect (based on the former Stella Connect) is a CX suite of applications, performing customer feedback collection and service quality measurement, customer agent motivation tools, and employee engagement tools such as agent reward tools and performance tracking. Stella Connect was acquired by Medallia September 2020.N/A
    Pricing
    AppcuesMedallia Agent Connect
    Editions & Modules
    Essentials
    $299
    per month/billed monthly
    Growth
    $879
    per month/billed annually
    Enterprise
    Contact sales team
    No answers on this topic
    Offerings
    Pricing Offerings
    AppcuesMedallia Agent Connect
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    AppcuesMedallia Agent Connect
    Likelihood to Recommend
    7.7
    (7 ratings)
    9.0
    (2 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)