Appgate SDP vs. Netskope Private Access

I would recommend AppGate SDP to anyone that has fairly clear cut use cases for systems with user access with less than 5K resources per user. We found it works well in those cases and fully as advertised. The application can easily hide applications and resources from unauthorized access and is a reliable tool in your ZeroTrust arsenal.

Incentivized

I think it´s a very good tool, it´s usage it´s very intuitive and the UI is very clean and responsive. When used as a remote access tool, we have it integrated with azure and the user login is done through the Microsoft account, so we have insight of the location logins centralized in Defender 365 and it´s very easy to use for the end user

Incentivized

• Software-Defined perimeter
• Hide resources to non-authorized/authenticated users.

Incentivized

• Proxy
• Remote Access
• DLP

Incentivized

• Live logging in the client. Currently you have to "download" the logs into a zip file and then open that zipfile to look at the logs. There's no logfile to tail or watch.
• Load balancing between controllers could be better. Currently relies on round robin DNS and sometimes a browser will pick a different IP than previous and you'll get a big "LOST CONNECTION TO CONTROLLER" message.

Incentivized

• Publisher upgrade should be pre intimidated.
• NPA user interface can be more simplified.
• Backend changes should be notified.

We are delighted with everything they are adding and how the product is growing.

Incentivized

As I said before, I find it´s UI very intuitive and it´s very easy to use and configure, everything is where it should be and allows for a good workflow. For the end user it´s only a login page that pops out automatically and close itself once it´s authenticated so it stay out of the way of the user.

Incentivized

The company has been supportive overall of our needs and desired features. I have not personally called the support services, but I've heard no direct complaints either.

Incentivized

The support is good, but the problem is that even if you indicate that you prefer support in Spanish, the application indicates that it is available. I have never had a technician who spoke to me in Spanish.

Incentivized

The process was smooth and well managed.
There was probably good technical coordination and support.
There were only minor details that could be improved.

Incentivized

The existing system was FortiGate. The management of the system was a hassle. Because IT personnel had to manually create VPN accounts, user passwords were known to who created them and the end user did not have a way to change them. This created a security issue in the event an IT engineer left the company.

Incentivized

In comparison to Zscaler Private Access, Netskope Private Access provides more features and stability to the user environment. Netskope private access improves user experience in comparison to Zscaler Private Access. Cost-wise, Zscaler is cheaper than Netskope private access. Netskope Private Access works comparatively better than Zscaler Private Access in a hybrid environment.

• It freed up IT personnel time. No longer did they have to manually create the account on the VPN endpoint and manually install the client or create VPN profiles on the employees computer.

Incentivized

• Re-authentication improves the security.
• Application access is more stable.
• Due to frequent publisher upgrade user unable to connect the application.