Appian vs. Microsoft Copilot Studio

Appian is well suited for the areas which involve a workflow. For Example: Consider there is a task and 3 teams are required to work on the task, with Appian we can create tasks for each team and monitor the comments and completion. Together with the integration capabilities, this tool can function in many areas. In our firm, we are using it to automate the workflows for our business teams and help them in capturing the OLA's and SLA's.

Incentivized

Where you have a very finite and specific use case, that matches well with the intended use case of the product, it tends to be a great fit. For example we created a plain language chatbot which can rewrite any given piece of text into plain language, referring to specific internal standards.

Incentivized

• Allows at a glance workflow documentation which assists in the need we have for information readiation.
• Drag and drop interface for workflow development greatly speeds our apps time to market.
• Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.

Incentivized

• Agentic workflows
• AI chatbots
• Deploying via Teams
• Multiple knowledge sources

Incentivized

• Search issues when type ahead and database search are used in the same field.
• Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
• Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.

Incentivized

• Ability to combine multiple sources in one query (indexing)
• SharePoint integration - word count limit detrimental
• Clearer communication and understanding of features and limitations

Incentivized

We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian

There are many differences between using Appian and using other programming languages. Additionally, there are many trade offs that have to be made and that have to be accepted for using Appian. In some cases, you give up control of one small area, but in others, it may open settings that are unavailable to a developer when using other program languages.

Incentivized

Microsoft Copilot Studio is very easy to design new chatbot agents and deploy them to users, it revolutionises the ability to develop and deploy these types of solutions at scale. It does something similar to Power Automate - where it is a low/no code solution that enables tech capabilities not easily possible prior.

Incentivized

Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.

Incentivized

As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

Incentivized

Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.

Incentivized

It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.

Incentivized

Appian compares favorably with other vendors in the space. It is strongest with business workflow automation and to create custom business applications. The tool base for coding is extremely straightforward and allows for faster coding and deployment. Handles very complex process flows and has the ability to discover new opportunities for automation.

Incentivized

Really there is no other solution for enterprises than Microsoft Copilot Studio, as every business in New Zealand is already using MS licensing and backend infrastructure. This addition is game changing for those who otherwise would be locked out of solutions that would require new licensing structures to enable these capabilities.

Incentivized

• Our IT automated procurement process has sped up time to get paid by a few days on every transaction
• Our approvals are more organized as a result of being put in digitally
• Managing our own tenant requires more than we have available, given the quarterly updates
• Since we have business-critical functions running in the platform, we have to thoroughly review every note of every update. Because of this we skip half of the updates since we don't have enough time to review these changes four times a year.

Incentivized

• Speed of delivery
• Scale of deployment
• Increase of access

Incentivized