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Appian vs. ServiceNow Now Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Appian

    Score7.6 out of 10
    N/AAppian is a low-code development and business process management platform. It features drag-and-drop design for app building, automated work processes, unified data management, and cloud-based deployment.

    $0

    ServiceNow Now Platform

    Score9.2 out of 10
    N/AThe ServiceNow Now Platform is a digital workflow building and extension tool for ServiceNow featuring a number of low-code / no code tools.N/A
    Pricing
    AppianServiceNow Now Platform
    Editions & Modules
    Appian Community Edition
    $0
    Application - Input-Only
    $2
    per month per user
    Application - Infrequent
    $9
    per month per user
    Application - Standard
    $75
    per month per user
    Platform
    Custom Quote Priced per user with unlimited apps.
    minimum 100 users, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    unlimited
    Platform
    Custom Quote Priced per user with unlimited apps.
    Minimum 100, no maximum
    Unlimited
    Custom Quote Priced per development with unlimited apps.
    Unlimited
    No answers on this topic
    Offerings
    Pricing Offerings
    AppianServiceNow Now Platform
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    AppianServiceNow Now Platform
    Considered Both Products
    Appian
    Chose Appian
    Similar workflow aspects but Appian has more scope for customization and we already have a license and relationship set up with Appian.
    Incentivized
    ServiceNow
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    AppianServiceNow Now Platform
    Low-Code Development
    Comparison of Low-Code Development features of Appian and ServiceNow Now Platform
    Feature
    Appian
    9.1
    75 Ratings
    ServiceNow Now Platform
    -
    Ratings
    Visual Modeling8.873 Ratings00 Ratings
    Drag-and-drop Interfaces8.972 Ratings00 Ratings
    Platform Security9.271 Ratings00 Ratings
    Platform User Management8.872 Ratings00 Ratings
    Reusability9.575 Ratings00 Ratings
    Platform Scalability9.573 Ratings00 Ratings
    User Ratings
    AppianServiceNow Now Platform
    Likelihood to Recommend
    9.4
    (139 ratings)
    9.5
    (27 ratings)
    Likelihood to Renew
    8.5
    (19 ratings)
    7.0
    (2 ratings)
    Usability
    8.7
    (95 ratings)
    9.3
    (20 ratings)
    Support Rating
    8.4
    (118 ratings)
    7.6
    (21 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    6.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    1.0
    (5 ratings)
    10.0
    (1 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    8.4
    (7 ratings)
    Professional Services
    -
    (0 ratings)
    8.2
    (3 ratings)