Apple iCloud vs. SugarSync

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apple iCloud
Score 8.5 out of 10
N/A
Apple iCloud is a document management software offering from Apple. It includes features such as access to music, photos, calendars, contacts, and documents, and it is built into every new iOS device.
$0.99
per month
SugarSync
Score 5.8 out of 10
N/A
SugarSync is a cloud storage and backup solution designed for small businesses.
$7.49
per month
Pricing
Apple iCloudSugarSync
Editions & Modules
50GB
$0.99
per month
200GB
$2.99
per month
2TB
$9.99
per month
100 GB
$7.49
per month
250 GB
$9.99
per month
500 GB
$18.95
per month
Offerings
Pricing Offerings
Apple iCloudSugarSync
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Apple iCloudSugarSync
Considered Both Products
Apple iCloud
Chose Apple iCloud
Apple iCloud allows to track devices when lost and uses end-to-end encryption for data such as iMessages of Health data. It also includes features of shared albums to optimize storage and can access these items through any Apple device in a quick and efficient way.
Chose Apple iCloud
Egnyte was a good system, but there were two things that I didn't like. One, once your data was in their server, it was in their server. It came across as you did not have control or even ownership of it anymore - plus you had to maintain the payments to them, or it was all …
Chose Apple iCloud
Dropbox is more universal but has a higher price point that Apple iCloud and google while mid price point offers more options in software that allows for file editing and sharing directly in the document. Apple iCloud does not have that on offer. Apple iCloud is the lowest …
Chose Apple iCloud
Nowadays local storage are having a lot of bottleneck and upgrading process require time and money, iCloud are one of the safest and most secure platforms, its End User License Policy is in favor of customer and reliability. Apple iCloud collaboratively works with iOS and macOS …
Chose Apple iCloud
Google Drive is similar to Apple iCloud, but since I prefer Apple products and have operated within the Apple ecosystem for many years, I use iCloud. Some clients who don't use Apple share documents with me in Google Drive so I have experience with the product, but I prefer …
Chose Apple iCloud
Dropbox is the king of cloud environments, and where Apple iCloud should go to. I have tried others but don't even remember their names now. We have our own personal cloud as well. I have used cloud environments since 2007 and would love to see Apple iCloud step up to a full …
Chose Apple iCloud
While I have to use Dropbox on occasion, I greatly prefer to use iCloud for file sharing. I also have used Google's Apps, and because I'm a Mac/iPhone user, iCloud has more easily fit into the normal routine of what I'm already doing and using. Dropbox has some minor features …
Chose Apple iCloud
Apple iCloud is specially made for iOS devices. Nothing and no one will ever be able to service an Apple product's needs better than Apple themselves. The Apple iCloud software is designed specifically for iOS devices, ease of use, and mindless security for automatic backups. …
Chose Apple iCloud
The basic premise among these is the same. Where Apple iCloud stands apart for our team is that there is not a separate app to be downloaded to access these features on most phones or tablets (most of our staff has iPhones, and we provide iPads). This allows everyone to obtain …
Chose Apple iCloud
The security and functionality of iCloud beats out any other products I've tried. While two-factor authentication is available elsewhere, Apple seems to take security a step further with notifications across all devices. In addition, the pricing is right - the low cost of 1TB …
Chose Apple iCloud
We have found that Google Backup & Sync and Apple iCloud between them have all the bases covered. While Google is excellent for many things, as an Apple-centric environment, we utilize both systems. Between them, we have been able to reduce our expensive on-prem file storage …
Chose Apple iCloud
Overall, iCloud performs quite well against some of its larger competitors. In my opinion, iCloud may be better suited for personal and social sharing compared to business cloud platforms like OneDrive and Google Drive. iCloud is incredibly strong if your organization is fully …
Chose Apple iCloud
Did not evaluate other products like Apple iCloud....
Chose Apple iCloud
Amazon AWS interface is clunky and too unintuitive for me. It's like going from a Mac to a Windows machine. YUCK. I realize that Apple iCloud is really just relying on Amazon AWS servers for data storage but it's so much nicer to work with the Apple interface for my daily data …
Chose Apple iCloud
They are different platforms but both reliable and easily used by those who need to access and use it. I am a happy customer for both Apple iCloud and Boomr and would highly recommend them to anyone who is looking to use and purchase something to give them the reassurance and …
Chose Apple iCloud
One Drive can allow users to collaborate in realtime and rare crashes on documents. The storage is very generous, and pricing for business, especially non-profits, is fair. One Drive also allows for better photo storage for us as a school. We can keep yearbook items and also …
Chose Apple iCloud
Already a part of the Apple ecosystem, so if it suits our needs, we will use it. We have a Department shared Dropbox account specifically for sharing large projects with vendors, so Apple iCloud is for lighter internal projects such as shared spreadsheets for project …
Chose Apple iCloud
Apple iCloud is extremely similar to Google Drive. You’re able to access files from anywhere, even a PC, without needing to be on the device where the file was originally created.
Chose Apple iCloud
iCloud is probably the best option for someone who uses primarily Apple devices and services. If you are multi-platform in your technology use I would make sure you test out the free version of iCloud before you make the switch, Apple likes to play nice with Apple, which means …
Chose Apple iCloud
Google Drive is still my primary repository - I use iCloud as a secondary. This is primarily due to the issues noted with iCloud.com.
Chose Apple iCloud
While the others are superior for file sharing with other people or teams, they aren't part of the Apple ecosystem and as such don't provide the core functionally that iCloud provides of in-app integration.
Chose Apple iCloud
Unlike other solutions, iCloud automatically backs up data without the user needing to download an additional application. Additionally, iCloud is the only application to keep and manage iPhone backups. Lastly, iCloud's pricing options are much more favorable than the other …
Chose Apple iCloud
I selected Apple icloud mainly because it is the best for using with pesky apple file types, but overall it does a pretty poor job against competitors. It is more expensive, offers less storage, and is much more difficult to use. I'd stick to an alternative program if it were …
Chose Apple iCloud
A major dislike is the limited free space. I love how Google Drive allows photos at a certain size to be free.
Chose Apple iCloud
Initially, I was using Google Drive and I was completely satisfied with its services. But after sometimes when I upgraded my mobile device and computer system to Mac OS and iOS, I shifted to iCloud because iCloud works flawlessly in the Apple ecosystem and It also provides a …
SugarSync
Chose SugarSync
SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my …
Chose SugarSync
OneDrive is slightly more confusing in some ways - but a much stronger, better product that we are much happier with
Chose SugarSync
SugarSync, like all solutions, has its place in the data storage stack within a company. The main reason SugarSync is better than the other solutions is that it enables me to leave my hard drive organized and keep my existing file trees. I don't have to constantly move or copy …
Chose SugarSync
SugarSync has the capability of synchronizing various directories, while some of their most popular competitors don't. However, this differentiator is not sufficient to retain the customers in a market of hyper-competition, as they are not adjusting to decreasing pricing market …
Chose SugarSync
No particular reason. Price and functionality.
Chose SugarSync
I used SugarSync as many people recommend it. but most of the people do not recommend SugarSync anymore.
Features
Apple iCloudSugarSync
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Apple iCloud
8.4
Ratings
0% below category average
SugarSync
9.4
Ratings
11% above category average
Versioning8.70 Ratings8.00 Ratings
Video files9.30 Ratings9.00 Ratings
Audio files9.30 Ratings10.00 Ratings
Document collaboration7.10 Ratings10.00 Ratings
Access control7.70 Ratings10.00 Ratings
File search8.50 Ratings9.00 Ratings
Device sync8.50 Ratings10.00 Ratings
Cloud Storage Security & Administration
Comparison of Cloud Storage Security & Administration features of Product A and Product B
Apple iCloud
7.5
Ratings
15% below category average
SugarSync
9.7
Ratings
11% above category average
User and role management6.90 Ratings10.00 Ratings
File organization8.20 Ratings9.00 Ratings
Device management7.30 Ratings10.00 Ratings
Cloud Storage Platform
Comparison of Cloud Storage Platform features of Product A and Product B
Apple iCloud
7.1
Ratings
18% below category average
SugarSync
10.0
Ratings
16% above category average
Performance7.20 Ratings10.00 Ratings
Reliability8.10 Ratings10.00 Ratings
Storage Reports6.10 Ratings10.00 Ratings
Best Alternatives
Apple iCloudSugarSync
Small Businesses
SugarSync
SugarSync
Score 5.8 out of 10
Backblaze B2 Cloud Storage
Backblaze B2 Cloud Storage
Score 9.6 out of 10
Medium-sized Companies
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Enterprises
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
Druva Security Cloud
Druva Security Cloud
Score 9.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Apple iCloudSugarSync
Likelihood to Recommend
9.1
(0 ratings)
10.0
(0 ratings)
Likelihood to Renew
10.0
(0 ratings)
9.0
(0 ratings)
Usability
8.5
(0 ratings)
-
(0 ratings)
Performance
8.2
(0 ratings)
-
(0 ratings)
Support Rating
7.5
(0 ratings)
10.0
(0 ratings)
User Testimonials
Apple iCloudSugarSync
Likelihood to Recommend
iCloud is also great to keep access to photos synced across devices. Ex: I can snap a photo at a job site and have access to that photo on my desktop when I return to my office. I can then drop the photo into a document that is stored in iCloud and have instant access to that document on my iPad at a client's office later in the day. Seamless transitions make life much easier.
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As with all file sharing, remote teams - the combination of being able to work alongside colleagues - or remotely (including "on a plane" / without Internet) - but always have your files saved locally makes it very easy to adopt.
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Pros
  • Syncing files, appointments, Notes and contacts. If I'm away from home, and set an appointment using my phone, that appointment automatically updates real time to my home laptop and vice-versa.
  • It stores files (e.g photos) nicely
  • Once it's set up, it's fairly easy to use.
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  • Excellent transfer speed.
  • Able to synchronize multiple disjoint folders.
  • Excellent retention of deleted files. They can be restored by using their web interface.
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Cons
  • Customization - iCloud is great at the stuff it does well. But it lacks features that some competitors (in Google Drive or Dropbox) do really well. API support for third-party apps is really great for some other people.
  • Remote use - Managing or accessing information from iCloud while not on one of your logged-in apple devices can sometimes be an issue. From a work computer for example. It doable, but the experience is much less user-friendly.
  • Ability to edit documents on the cloud similar to google docs or some other competitors
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  • It’s a subtle but important difference in how it works because we have to manage the process a little bit more but it also means also SugarSync can possibly fit better into
  • your productivity work style, especially if you’ve got a really good system of file
  • management, stuff that you already use whereas in Dropbox, if you have a file system, management system you already use and you want to share those files, you have to move them into Dropbox which might break your system
  • SugarSync requires just a little bit more forethought.
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Likelihood to Renew
It's so seamless that I can't imagine another product doing a better job synchronizing all of my devices. I simply do not think about it at all. Everything happens behind the scenes and I'm confident that Apple keeps my data safe and secure. I'm a happy customer as far as this is concerned. I have not had a bad experience with this service.
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1. Freemium model is the ideal marketing for an app like this. 2. Now their sync methods with Android are worse
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Usability
While it may be great to use with other Apple products, I find it's an absolutist-style workflow to be debilitating and to lead to many problems. When you sign into the cloud, it completely takes over your device in many ways that you don't notice at first until there is a problem.
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No answers on this topic
Performance
Occasionally, large files that haven't yet been synced require a few minutes to pull down but I've rarely noticed delays. It does a good job of keeping data cached on my local machines while updating them with changes from other machines transparently.
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No answers on this topic
Support Rating
I never used Apple iCloud support, but have never needed to do so. It has become more of a personal issue with computers in my organization, where the business solution has been with Dropbox. I do have to admit when my Mac went down, having things on Apple iCloud did help to get things restored. However, since I had more than one photo file for my Business and Personal data, I was not able to recover my Business Photos. Apple iCloud should have been able to do this.
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Customer service is amazing, they are always fast to respond and very helpful.
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Alternatives Considered
As I have mentioned, the seamless integration across Apple's ecosystem is what keeps us using this product. However, the robust value of the Microsoft 365 Business Premium suite and functionality of their AI companion - Copilot - makes it superior at an organization level. The same could be said for Google AI (Gemini) as well as their cloud services like Drive.
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SugarSync has solid security. It uses AES 256-cycle to scramble your records extremely still and the TLS show to get them coming. I can open the actual document and I can work on it, save it, and now it’s the same on my notebook as it is in the sync in the Cloud and here on my desktop. So it works very simply and effectively from that perspective. Before I finish though, I do want to show you mobile access because mobile access is increasingly important for all of these different services that we’re talking about. For SugarSync, having access to our iPhone, iPad, or our Android device is also crucial. So here we see my iPhone is up and I’m going to go into my Productivity tab here
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Return on Investment
  • The ability to access saved content across devices no matter where I am located reduces missed opportunities to share and collaborate.
  • The version history has allowed my team to re-visit previous renditions when errors occur - saving valuable time determining the root cause.
  • The cloud reduces the number of physical documents one must remember when traveling for work.
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  • I've used it for 9 years, so the impact is definitely positive. It has enabled me to always feel confident that I won't lose my data.
  • At times when I have accidentally saved-over rather than saved-as, the versioning tool allows me to quickly find the old version and recover it.
  • The mobile application makes my data available to me at all times - increasing my ability to do business from anywhere.
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ScreenShots