ApplicantStack by SwipeClock vs. Crelate

ApplicantStack is an excellent tool for managing applicants and recruitment efforts. It allows multiple users to access data and stay informed of the status of recruitment projects.

Incentivized

Crelate Talent is well suited for applicant management. It also works functionally well with other job boards and websites such as LinkedIn, Glassdoor, Indeed, ZipRecruiter, etc. Crelate Talent seems to be mainly used for a mid- to large-scale business rather than a small business, for an applicant tracking system, as the management features work best with an existing candidate pool.

Incentivized

• Customized reporting
• Customized workflow
• Email triggers
• Customized URLs apply links to track the source of candidates, with scraping capabilities for Indeed, LinkedIn and social platforms
• Customized screening questions with scoring functionality

Incentivized

• Drag and Drop - easy to move candidates through the recruitment process.
• Intuitive- easy to learn and manage.
• Interfaces well with emailing and texting.
• Built in support for MS Word.
• Knowledgeable support.
• Supports telephone click-to-dial.
• Easy to cross reference contact records using "@" symbol - very nice feature.
• Easy to import resumes and contacts through multiple solutions.

Incentivized

• I believe this stems from integration with our website, but ever since our franchisor changed the layout of our application, we have had issues with people being able to complete our application. We very recently reduced our initial application to contact information only and have seen a twofold increase in the number of completed "applications". Technological ability is not a part of the job we mainly hire for, so this has worked better for us.
• Setting up forms on the onboarding side can be arduous, but it is done so infrequently that it's not a deterrent for us. Once you have a setup that works, you're golden. You do have to use Internet Explorer when modifying forms to be able to save changes for some reason.
• If you don't have someone tech savvy on staff, you will need to contact ApplicantStack staff to make changes to your application. They have been very helpful for me the couple times I have needed help.

Incentivized

• Would love the option to add profile pictures

Incentivized

It works, but not sure that it's the best/we might try out alternatives first.

Incentivized

ApplicantStack support is outstanding. Any issue that I have ever encountered is handled within a day by their support team. There are very rarely issues that come up, and they typically stem from a user error, but the ApplicantStack team is always ready to help and solve the issues that arise.

Incentivized

Usually the Crelate support is very responsive and quick to fix any problems that arise. I've personally seen emails of the threads where Crelate support was quick to resolve problems and act courteously while doing so. While I have never called their line, it seems that their phone support is also well experienced.

Incentivized

Applicantstack offered a high level of customization for us, at a price point their competitors couldn't touch. While it's got some room for improvement in reporting, we've been able to fill every gap with custom programming at an incredibly reasonable rate.

Incentivized

My two favorite systems are Crelate and Recruitee.

• From my experience, Crelate is the best full-service database because it allows you to track Business Development and candidate activity
• Recruitee is very effective as an applicant tracking system

Incentivized

• ROI achieved within 2-3 months of using ApplicantStack.
• ApplicantStack has positively affected our time to fill ratio and improved candidate communication.

Incentivized

• Can more easily organize our candidates and we have a lot of info at our fingertips - this translates to quicker processes which is positive
• We keep all our notes on Crelate - very useful for the whole team to see
• We have multiple team members scheduling so it really helps to see all the emails that have gone out, to ensure there's no overlap