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Apptivo vs. Zendesk Sell

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Apptivo

    Score8.1 out of 10
    N/AApptivo provides small and medium sized businesses with applications that include CRM, project management and invoicing solutions.

    $10

    Per User per Month

    Zendesk Sell

    Score8.8 out of 10
    N/AZendesk Sell (formerly Base CRM) is a CRM that aims to give reps access to integrated tools that provide the full context of a customer account. This keeps them in the loop and allows them to capitalize on opportunities. Zendesk Sell can be extended with Reach, a lead generation and engagement tool that automates the process of finding and keeping leads interested, so reps can focus more on building relationships and crushing their quotas. Base CRM was founded in 2009, and acquired by Zendesk…

    $19

    per seat/month billed annually

    Pricing
    ApptivoZendesk Sell
    Editions & Modules
    Premium
    $10
    Per User per Month
    Ultimate
    $25
    Per User per Month
    Starter
    Free
    Per User per Month
    Enterprise
    N/A
    Sell Team
    $19.00
    per seat/month billed annually
    Reach prospecting enrichment add-on (requires a Sell Subscription)
    $27.00
    Per User Per Month (billed annually)
    Sell Professional
    $49.00
    per seat/month billed annually
    Sell Enterprise
    $99.00
    per seat/month billed annually
    Sell Elite
    $199.00
    per seat/month billed annually
    Offerings
    Pricing Offerings
    ApptivoZendesk Sell
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional Details
    More Pricing Information
    Features
    ApptivoZendesk Sell
    Sales Force Automation
    Comparison of Sales Force Automation features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    7.7
    4 Ratings
    Zendesk Sell
    6.6
    15 Ratings
    Customer data management / contact management10.04 Ratings8.914 Ratings
    Workflow management6.82 Ratings6.115 Ratings
    Territory management4.51 Ratings4.98 Ratings
    Opportunity management10.03 Ratings7.913 Ratings
    Integration with email client (e.g., Outlook or Gmail)9.14 Ratings6.915 Ratings
    Contract management10.02 Ratings5.410 Ratings
    Quote & order management7.43 Ratings3.97 Ratings
    Interaction tracking1.81 Ratings7.915 Ratings
    Channel / partner relationship management9.13 Ratings7.811 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    9.7
    4 Ratings
    Zendesk Sell
    9.0
    12 Ratings
    Case management9.14 Ratings9.07 Ratings
    Call center management10.02 Ratings9.08 Ratings
    Help desk management10.03 Ratings9.011 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    10.0
    3 Ratings
    Zendesk Sell
    6.9
    12 Ratings
    Lead management10.03 Ratings6.012 Ratings
    Email marketing10.03 Ratings7.89 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    8.9
    4 Ratings
    Zendesk Sell
    5.3
    13 Ratings
    Task management8.34 Ratings8.013 Ratings
    Billing and invoicing management9.13 Ratings1.05 Ratings
    Reporting9.14 Ratings7.013 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    10.0
    2 Ratings
    Zendesk Sell
    8.2
    15 Ratings
    Forecasting10.02 Ratings7.812 Ratings
    Pipeline visualization10.02 Ratings7.914 Ratings
    Customizable reports10.02 Ratings9.014 Ratings
    Customization
    Comparison of Customization features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    7.2
    3 Ratings
    Zendesk Sell
    4.2
    15 Ratings
    Custom fields5.73 Ratings7.815 Ratings
    Custom objects6.63 Ratings4.910 Ratings
    API for custom integration9.12 Ratings3.08 Ratings
    Scripting environment00 Ratings1.16 Ratings
    Security
    Comparison of Security features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    10.0
    4 Ratings
    Zendesk Sell
    9.5
    14 Ratings
    Single sign-on capability10.04 Ratings9.912 Ratings
    Role-based user permissions10.04 Ratings9.011 Ratings
    Platform
    Comparison of Platform features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    7.9
    4 Ratings
    Zendesk Sell
    8.0
    13 Ratings
    Mobile access7.94 Ratings8.013 Ratings
    Social CRM
    Comparison of Social CRM features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    -
    Ratings
    Zendesk Sell
    4.0
    5 Ratings
    Social data00 Ratings1.04 Ratings
    Social engagement00 Ratings6.95 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Apptivo and Zendesk Sell
    Feature
    Apptivo
    -
    Ratings
    Zendesk Sell
    5.4
    7 Ratings
    Marketing automation00 Ratings9.87 Ratings
    Compensation management00 Ratings1.03 Ratings
    User Ratings
    ApptivoZendesk Sell
    Likelihood to Recommend
    10.0
    (4 ratings)
    10.0
    (15 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    9.0
    (2 ratings)
    Usability
    9.1
    (3 ratings)
    8.9
    (4 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    10.0
    (1 ratings)
    Support Rating
    9.1
    (2 ratings)
    8.8
    (4 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    3.6
    (1 ratings)
    8.0
    (1 ratings)
    Configurability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    10.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)