Aptean CRM

Aptean CRM

10 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Aptean CRM	Score8.8 out of 10	N/A	CDC Software (CDC) and Consona Corporation (Consona), both enterprise application software (EAS) providers of on-premise and cloud technologies to form Aptean in 2012. Onyx supports more than 1,700 mid-market and enterprise customers in approximately 50 countries. While Onyx is largely known for its on-premise horizontal customer relationship management software suite, it also provides industry specific versions for the healthcare, financial services, professional services, contact center, high…	N/A

Pricing

Aptean CRM

No answers on this topic

Pricing Offerings
Aptean CRM
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Aptean CRM
Considered Both Products	Aptean Daniel Jhoseph Digital Marketing & eCommerce Manager in Marketing at Grafton International (Import & Export, 51-200 employees) Chose Aptean CRM My expectations with Salesforce.com were quite high but it was a useless tool as it didn’t concede the nature of our work and had not had enough features to make our work manageable and we have witnessed no change in our customer relationship management but on the other side if … Incentivized Helpful? Craig Cormier IT Manager in Information Technology at Anderson Power Products (Electrical/Electronic Manufacturing, 51-200 employees) Chose Aptean CRM IntuitiveERP included this CRM package with our license, so there was no extra cost to implement it. Salesforce is expensive so we felt that we could use this package to justify our need for CRM by implementing this package, and if it was improving our sales we could say that … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Aptean CRM

Comparison of Sales Force Automation features of Aptean CRM
Feature	Aptean CRM 9.2 2 Ratings
Customer data management / contact management	10.02 Ratings
Workflow management	9.02 Ratings
Territory management	9.02 Ratings
Opportunity management	9.02 Ratings
Integration with email client (e.g., Outlook or Gmail)	9.02 Ratings
Contract management	10.02 Ratings
Quote & order management	9.02 Ratings
Interaction tracking	9.02 Ratings
Channel / partner relationship management	9.02 Ratings

Comparison of Customer Service & Support features of Aptean CRM
Feature	Aptean CRM 9.7 2 Ratings
Case management	9.02 Ratings
Call center management	10.02 Ratings
Help desk management	10.01 Ratings

Comparison of Marketing Automation features of Aptean CRM
Feature	Aptean CRM 9.5 2 Ratings
Lead management	10.02 Ratings
Email marketing	9.02 Ratings

Comparison of CRM Project Management features of Aptean CRM
Feature	Aptean CRM 9.0 2 Ratings
Task management	10.02 Ratings
Billing and invoicing management	9.02 Ratings
Reporting	8.02 Ratings

Comparison of CRM Reporting & Analytics features of Aptean CRM
Feature	Aptean CRM 9.0 2 Ratings
Forecasting	9.02 Ratings
Pipeline visualization	9.02 Ratings
Customizable reports	9.02 Ratings

Comparison of Customization features of Aptean CRM
Feature	Aptean CRM 9.0 2 Ratings
Custom fields	9.02 Ratings
Custom objects	9.02 Ratings
Scripting environment	9.01 Ratings
API for custom integration	9.01 Ratings

Comparison of Security features of Aptean CRM
Feature	Aptean CRM 8.5 2 Ratings
Single sign-on capability	9.02 Ratings
Role-based user permissions	8.02 Ratings

Comparison of Integrations with 3rd-party Software features of Aptean CRM
Feature	Aptean CRM 9.5 1 Ratings
Marketing automation	10.01 Ratings
Compensation management	9.01 Ratings

Comparison of Platform features of Aptean CRM
Feature	Aptean CRM 9.0 1 Ratings
Mobile access	9.01 Ratings

User Ratings
	Aptean CRM
Likelihood to Recommend	9.0 (2 ratings)
Usability	9.0 (1 ratings)
Support Rating	9.0 (1 ratings)