Aralco Systems is an inventory management software offering from Aralco. It includes features such as e-commerce, UDI, and point of sale features.
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Cin7
Score 7.9 out of 10
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Cin7, headqduartered in Auckland, aims to make complex retail and wholesale simple with all-in-one cloud inventory, POS, EDI and 3PL. Cin7 allows users to manage sales channels, inventory, point of sale and supply chain in one central, cloud-based software. Cin7 offers integrations using third party logistics (3PL) interface and electronic data interchange (EDI), catering for businesses increasing trend to sell globally.
Aralco Inventory Management is well suited for a retail operation with one or two locations that is expanding to 5+. At that point, there is small enough start-up costs and significant benefits available for this software to assist a company with the inventory and POS challenges associated with rapid growth. Aralco Inventory Management is also particularly helpful for retail companies that have complicated sales orders or a sales fulfillment time that is longer than a day or a week.
If you're looking for an all-in-one solution for CRM, Sales, POs, and Inventory, then you should absolutely consider Cin7. Their support team is always very helpful, going so far as to have team conference calls to solve any problems.
Onboarding could be improved. We worked with a programmer who was not as familiar with our business needs. Additionally, the person in charge of our onboarding was initially difficult to schedule time with until we reached out to a manager.
Cin7 occasionally makes updates to the software that causes the software to not work properly. For example, we would experience new errors on a CVS file import for products that had worked previously to the update. Additionally, our custom field implementations would be reverted to original and require set up again.
We experienced semi-frequent outages of the software. The software would not be accessible for up to 1 hour at a time. I believe they took steps to address this and reduce down time.
The Cin7 support team has never let us down, even if they weren't able to completely solve our problem. They are willing to have conference calls, video chats, whatever works to help fix your issue.
As a wholesale focused business, we found Vend to be tailored to retail businesses. TradeGecko was well suited for our wholesale business, however, lacked the full range of capabilities that Cin7 offered (B2B website, POS). Fishbowl had many features that we would not need. OMS Office Master System offered the wholesale capabilities we needed, however, the software could use an update. Cin7 was a perfect balance in terms of features and pricing for our company.
