Archibus by Eptura vs. ServiceCentral ServiceManager

Archibus is well suited for organizations requiring heavy reporting functions, and that have complex processes for managing moves and space chargebacks. It is less well suited for organizations that require input from multiple users (such as doing an employee seating survey).

Incentivized

• Detail uploads of floor plans
• Web based portal
• Customizable service

Incentivized

• Lease Management's data structure may need more flexibility to adopt different business needs.
• Capital Project Management need simpler interfaces and workflows to improve end user experience.

Incentivized

User perspective it is simple through a web portal that shows all spaces and buildings. But as an administrator it was quite a bit of work to set up. And by extension updating is also a lot of work

Incentivized

Archibus compares well with other IWMS software when it comes to integrating with BIM models and reporting capabilities. I selected Archibus as it has all the tools and processes needed to manage space and moves, with the intention to expand to other modules like Lease Administration and Asset Management. The constant upgrades to Archibus also helps to keep the software up-to-date with other third party products such as Revit.

Incentivized

• Met our business objectives
• Positive ROI

Incentivized