Arcserve Backup vs. Dell Storage Resource Manager

Arcserve
Backup has had a positive impact on ROI, as a reseller we are able to
build in a healthy profit margin by reselling the product and services.
Some
of our company managed services are based upon clients running Arcserve
Backup.
Data
recovery and system recovery times have reduced over product upgrades and
enhancements, causing much less downtime

Incentivized

The Dell EMC Storage Resource Manager (SRM) is well suited to handle handles filesystem that maybe be encrypted on disk and mounted on demand from an application. There are many storage options, and redeployments are supported. The interference is easy to use even for fewer experienced tech people. The main issue you might have is support if any problems arise.

Incentivized

• Cost - A very affordable solution.
• Support and Sales - Arcserve has been top notch to us with the sales process and support.
• Replication - One of the core reasons we selected the product. We find the replication side of the software fantastic.
• Backup - An excellent backup product that provides just great functionality and restore-ability at a granular level.

Incentivized

• Tracks every change to the Dell EMC Storage Resource Manager infrastructure.
• Allows deploying applications into staging or production environments faster than other solutions.
• You can migrate a multi-host and high-availability topology of Business Suites.

Incentivized

• Support line just send a link so I have to research by my own.
• Requires you to buy a license for every agent add on.
• VMWare compatibility.

Incentivized

• Price point
• Complex implementation
• Need tech background to understand

Incentivized

Arcserve UDP provides our organization lots of benefits and it is much more than a simple backup and restore solution. We use it for cross platform DR, storage agnostic replications, DR solution instead of VMware SRM and more.

It basically covers all our required scenarios, including VMs, partitions, files or any other objects through NAS, SAN or DAS connections. It's easy to set up and utilize the features and functions. There are a few times that we needed to switch over for the RHA replications and UDP backups. For the RHN replication, there was a roughly 10 minutes downtime during the switchover. For the UDP, it works pretty well.

Incentivized

Arcserve Backup support is usually very good. Their chat is usually able to fix most general issues, but will escalate more in depth issues to technical engineers that call you back. Their product knowledge is really good and usually resolve issues promptly.

Incentivized

We also use Veeam replication and backups for VMWare level data redundancy. It works so far as stable as Arcserve Backup. We use both in our systems as we deploy VMs since Veeam works closely with VCenter. But if we need to backup physical servers, and OS partition level backups, which can only be achieved by Arcserve Backup.

Incentivized

Compared to others, Dell provides a more sophisticated software and the UI is simply so smooth. It feels native and Dell understands the requirement pretty well. Analytics ia simple and easy to use. Creating complex dashboards is a easy task for somone who knows around the tool. Only downside is the price.

Incentivized

• Arcserve Backup is relatively low cost in comparison to some other products. It is full-featured and continues to receive additional updates and added features. This makes it an ideal backup solution for smaller sites and the reliability to restore from backups is excellent.

Incentivized

• Task management for teams
• Storage distribution in efficient manner
• Analytics to understand usage

Incentivized