TrustRadius

Arcserve SaaS Backup vs. OwnBackup

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Arcserve SaaS Backup
Score 9.0 out of 10
N/A
Arcserve SaaS Backup offers protection for data stored in Microsoft 365, Microsoft 365 Azure AD, Microsoft Dynamics 365, Salesforce, and Google Workspace.N/A
OwnBackup
Score 10.0 out of 10
N/A
The OwnBackup platform is designed to provide a comprehensive Salesforce backup and recovery solution that minimizes user-inflicted data loss risk and costs, supports regulatory compliance, and builds business resiliency.
$500
per month
Pricing
Arcserve SaaS BackupOwnBackup
Editions & Modules
No answers on this topic
SalesForce Backup
$500.00
per month
Offerings
Pricing Offerings
Arcserve SaaS BackupOwnBackup
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Arcserve SaaS BackupOwnBackup
Features
Arcserve SaaS BackupOwnBackup
Data Center Backup
Comparison of Data Center Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
Ratings
1% above category average
OwnBackup
8.5
Ratings
4% below category average
Management dashboard7.00 Ratings7.00 Ratings
Retention options10.00 Ratings10.00 Ratings
Encryption10.00 Ratings00 Ratings
Enterprise Backup
Comparison of Enterprise Backup features of Product A and Product B
Arcserve SaaS Backup
9.0
Ratings
5% above category average
OwnBackup
8.5
Ratings
1% below category average
Operational reporting and analytics8.00 Ratings7.00 Ratings
Ransomware Recovery10.00 Ratings10.00 Ratings
SaaS Backup
Comparison of SaaS Backup features of Product A and Product B
Arcserve SaaS Backup
9.5
Ratings
5% above category average
OwnBackup
10.0
Ratings
10% above category average
SaaS Product Integration8.00 Ratings10.00 Ratings
Multiple Data Restoration Options10.00 Ratings10.00 Ratings
Data Auditing and Search10.00 Ratings10.00 Ratings
Data Storage in the Cloud or On-Premises10.00 Ratings10.00 Ratings
User Ratings
Arcserve SaaS BackupOwnBackup
Likelihood to Recommend
9.0
(0 ratings)
10.0
(0 ratings)
Support Rating
-
(0 ratings)
9.8
(0 ratings)
User Testimonials
Arcserve SaaS BackupOwnBackup
Likelihood to Recommend
We have various customers within the insurance and law sectors that frequently have to refer back to legacy emails and documents and having the luxury of indefinite backups mean it’s incredibly convenient to recover these files in the event local copies have been deleted. Where it sometimes falls down is when customers have wanted to recover emails that have allegedly been sent/received by disgruntled employees, but were sent, read and deleted in between backup jobs.
Verified User
Anonymous
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OwnBackup is a great solution for anyone wanting to backup their Salesforce data reliably. It is also a great solution for archiving older records that still need a UI that allows users to easily access those records in the future.
Verified User
Anonymous
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Pros
  • Easy recovery
  • Low cost solution
  • Indefinite backups
  • Data sovereignty
Verified User
Anonymous
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  • We use this for backing up data for unforeseen contingency.
  • This helps our organization to compare, recover and replicate in case of disaster recovery.
Bharath Bhushan Sontike | TrustRadius Reviewer
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Cons
  • Number of licensed users can be unclear at first glance.
  • Items created and deleted in between backup jobs are never backed up.
Verified User
Anonymous
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  • More features
  • Better UI for administration
Verified User
Anonymous
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Support Rating
No answers on this topic
OwnBackup has been very responsive on the few occasions where we've needed help.
Verified User
Anonymous
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Alternatives Considered
Barracuda Cloud to Cloud backup was never really given a fair comparison due to our existing relationships with Arcserve. From research and light sales meetings, the products seem to be the same premise with no real obvious benefit to either. Our choice was a matter of preference for vendor.
Verified User
Anonymous
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The native Salesforce weekly export tool is not a sufficient backup solution. It must be run manually and can not be run more frequently than once a week. The resulting backups are a collection of CSV files. OwnBackup automatically backs up your data daily and has a web interface to search and manage your backups.
Verified User
Anonymous
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Return on Investment
  • Being so cheap, it’s easy to package and sell as a service.
  • Being so convenient, it sometimes can drain internal resource as clients can rely on it too much.
  • Great sales/pre-sales team that can assist.
Verified User
Anonymous
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  • Saved hours of time and agony restoring lost metadata.
  • Restored important data that was deleted by mistake.
  • Security and peace of mind.
Samantha Shain | TrustRadius Reviewer
Samantha Shain
Data Solutions Manager
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ScreenShots