Arctera Enterprise Vault vs. Commvault Cloud powered by Metallic AI

It is not linked to a specific hardware component and can be installed on any platform. It is a perfect solution for basically all companies and the user experience is simple and easy to use. Another positive point is that it has become the best solution for archiving emails and secret documents. The points of attention revolve around the cost for companies with many users. If there is no planning, it can become a major cost.

Incentivized

Commvault Complete Backup & Recovery does its job well in any type of environment. The possibilities of backing up different types of environments with VMs, SQL, File Servers and their restore and disaster recovery process are extremely useful for any company.

It has a reasonable cost of implementation so I don't think it is the best idea for backing up smaller companies or simpler operations. The cost benefit may not pay.

Incentivized

• EV FSA had 2 stubbing options. We ended up using the IE shortcut as the stub replacement on the file system. In the DFS environment using DFSR the IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web or stub format. We were also able to exclude certain folders from archiving like the dfsrprivate folder. The newer versions of EV 11 and up have a better user interface to access this content from the web.
• EV SharePoint implementation was pretty simple for us. Document Library archiving was pretty seamless. Archiving the different versions in sharepoint also helped further reduce total cost of storage.
• EV Exchange was a good addition to our archiving portfolio. In our case we did not use the stubbing mechanism. Instead, we used the vault cache methodology. We had the option to pull down the full archive versus just the header information. The concern at the time was how quickly we could update the vault cache on the client. We ended up scaling out our EV environment to ensure the push of data could get to all our clients since we were in the middle of a notes to exchange migration. Overall I was impressed with Vault Cache and its capabilities. I also liked the ability to manage the Vault Cache and perform resets where necessary from the web browser interface.
• We had EV FSA, SharePoint and Exchange as one single environment so we benefited from overall single instances of a file. Our backend systems were Netapp which we enabled deduplication for further improve storage savings. EV had a good SQL Reporting mechanism for Archiving and plenty of good canned reports.
• Speed of archiving data was pretty fast.

Incentivized

• Commvault Complete Backup & Recovery provides complete auditing. Having worked with many products in the past, most fell short on reporting. In particular reporting on restores. Commvault Complete Backup & Recovery provides detailed information on operations that were performed, the account performing the operation and where was the data placed.
• The flexibility of the product allows it to be more of a framework than a rigid application. By leveraging vendor specific API's, such as NetApp SnapVault/SnapMirror access, stronger integration and a more reliable service is produced. The workflow functionality and ability to utilize personal scripts helps administrators perform developer functions.
• Support for aging technologies is a challenge for any large institution. Maintaining the ability to support old solutions, even in a limited capacity, is more desirable than bringing in a secondary solution or not support it at all.

Incentivized

• Paging through archives can be time consuming. The software seems slow at this. This was possibly related to our own server performance.
• There are a lot of options to expand out in the tree. It can be overwhelming at first.

Incentivized

• For database restores, it has to restore the entire database in order to recover just one table.
• Backups of virtual machines with direct attached storage is difficult.
• I wish it covered cloud assets more thoroughly, like AWS ELBs and Security Groups.

Incentivized

Symantec Enterprise is one of the best in the industry. We have already deployed their product to thousands of devices in the company and it would be a huge project to go through and change to an alternative product. We have also had much luck in dealing with their customer support. They have been very pleasant to deal with and their technical support has been quite knowledgeable in fixing our issues. This leaves us with very little reason to switch to a new product. We would have to see a significant amount of cost savings to switch to an alternative that offers all the same features and modules.

It is serving it's purpose and for companies that have a smaller IT staff, it is not time consuming to manage. Support for the product when needed has been very good and they are responsive when tickets are opened for support. The product is scalable so as we grow we can easily increase the resources as needed on the backend.

Incentivized

It's a 9 only because it is very complex to administer. It would be good if they could transform the management console to be more user friendly, while keeping its functionality and wide range of features. But it is a very complete tool, with a lot of fine adjustments to your backups, thresholds, policies, backup destinations. We're really satisfied with Commvault protecting our environment.

Incentivized

Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software.

Incentivized

Commvault Complete Backup & Recovery is designed and provide to organizations with flexible and scalable software

Incentivized

The real winner of this company and application is its staff of support engineers and the management. Seriously, I could hate the application and despise using it and would still subscribe and deploy 100% across the company. No other company works as hard for its users as Commvault. Having a solid application on top of this is more than anyone can ask for.

Incentivized

Traning is very easy very helpful

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Commvault training is very important and very helpful full for immplementation.

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Plan well and make sure you collect all the required information and details before going for implementation. Organize it in step by step or break the setup into different modules to make it simple.

Incentivized

Using Enterprise Vault means having a system that is not directly integrated in your backups, and not tied to the upgrade kadence of your backup systems is nice. With CommVault or other backup driven software the upgrade cycle and user experience is not always tied to the desktop products so users can be left using older versions. In addition, CommVault and other backup based software often does not have good litigation hold and search tools.

Incentivized

Many other backup and recovery platforms have their strengths and weaknesses. They might specialize in backing up VMs but fail to adequately backup Oracle databases, or do well in the cloud, but not so well on-premise. In my opinion, Commvault handles the variety of clients and situations in most enterprise datacenters the best with features for efficient and effective backup policies, such as deduplication for managing storage of backups and use of hardware and software snapshots to minimize impact to production storage and compute resources.

Incentivized

Commvault Complete Backup & Recovery is designed to provide organizations with flexible and scalable software

Incentivized

• Helps on the data management life-cycle, moving unused data to cheaper storage and/or deleting it after some time, if required.
• Also helps reducing the amount of data to be backed up on the active array.

Incentivized

• Disaster Recovery. We wouldn't be able to do it at all without Commvault.
• We are looking continually for data management opportunities to use Commvault instead of other products. To date that hasn't been significant for us much as I personally would like to see inside our company.

Incentivized