Armor vs. Avatao

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

Avatao is an excellent tool for learning about secure coding and IT security in general. It can help you gain a lot of useful knowledge without feeling like it's a chore. The tutorials and challenges cover a lot of topics, at various difficulty levels. The UI looks nice and it's also user-friendly.

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• It gives a lot of liberty to developers to do things according to their needs and requirements to check whether it is a good approach or not.
• I am using this tool for developing software and it has been a great platform for us in doing work especially.
• It is compiled of all the best tools and provides a real time exercises to check codes easily.
• Easy to use and user-friendly.

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• [I feel] it needs to be more functional while integrating with other platforms. Not the biggest drawback but there is a need to add more languages to it like PHP, Go, and Scala which is also very much developed and used in the organization.
• [I believe] the support team needs to be more active and responsive while dealing with the customers.

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

Avatao is playing a great role in providing fantastic services. The great feature that I like the most in Avatao that it does not support only one programming language, it ranges its security protocols from various programming languages like Python, java, C#, and C++. Avatao bot is also very helpful in simple operation as when you get stuck somewhere the bot can actually help and make you out of that easily.

Incentivized

• Using the platform for us was a first step in teaching secure code best practices on a large scale.
• Implementing training increases overall security within the company.
• Our security culture evolves by doing trainings on a regular basis.