Armor vs. Microsoft Defender for Cloud

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

If you need to proceed with pay as you go service then go ahead with Microsoft Defender for Cloud. This could be expensive in the long run but if the organization usage is slightly less than then this would suite the purpose. Also, it has the latest threat updates, so you're future proof in terms of potential treats.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Automation is crucial to managing sprawl and the additional complexity that comes with it. SOC management workbooks and process automation give significant flexibility.
• The Security posture score and Security Alerts are neatly centralized and offer me crucial information quickly.
• Defender for Cloud avoids the common compromise of simplicity for completeness (former Azure Security Center). The security warnings and advice go into great detail while remaining current and useful.

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• UI/UX. It can get a little messy when navigating around with all the flyouts in the Azure portal which can be frustrating, particularly when under time pressure.
• The query languages for the queries and workbooks are another language that needs to be learned - it would be nice to have kept it closer to T-SQL or something like that to minimize the need to learn new syntax.
• Adding cost estimations to the security recommendations would really improve the experience.

Incentivized

It is a great product that integrates nicely when running an Azure platform and even multi-cloud environment. Not looking for point-solutions but a suite that answers most requirements. It is very comfortable being able to use KQL, workbooks and automation that is native to the azure platform

Compliance mapping capabilities of the software and reporting.

Ease in deployment and implementation.

Seamless integration of the software with cloud and other third party applications.

The software ensures quick incident response and avilability of ready to help customer services providers.

User interface of the product is very friendly.

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

I believe Microsoft Defender for Cloud stacks up well against the other tools we looked at. It is native to the Azure platform and provides the same insights as the other tools. We selected Microsoft Defender for Cloud because it integrates well with the Azure resources and gives the needed insight, security alerts and recommendations.

Incentivized

• Ensuring compliance with data protection regulations can prevent costly fines and legal issues, positively impacting ROI.
• Effective cloud resource protection can optimize cloud spending and resource utilization, ultimately reducing cloud infrastructure costs.
• The subscription costs associated with Defender for Cloud can add to an organization's operational expenses, impacting ROI.
• Smaller organizations may find the feature set and complexity of Defender for Cloud unnecessary, potentially overinvesting in security solutions.

Incentivized