Armor vs. Trend Micro Deep Security

Armor gives you what you need to be successful regardless of technical ability. If you can maintain the systems yourself, you are definitely ahead of the game with their service. If you're not prepared to configure and maintain the systems, they do a pretty good job of getting it set up during the onboarding process so that you don't need to dig into the technical guts too much. If you find yourself in over your head, their support staff can handle it for you in most cases.

Incentivized

So far we, unfortunately, have been using it in a limited scenario but we find that it has been very easy to use and manage in that scenario. Integrating the protection of our few saas applications was actually very simple and being able to use a very light weight agent like deep security agent has been very useful. Other agents ate up a lot of CPU or ram or both but this one is very light.

Incentivized

• Security - we have requirements met right out of the box and the implementation of new resources is done with security in mind.
• Speed - We can scale resources easy and the infrastructure is fast and efficient.
• Responsiveness - Support tickets are handled very fast with almost immediate solutions.

Incentivized

• Agentless Security
• Immediate protection upon boot
• Central Management Console
• DSVA easy deployment

Incentivized

• Authentication and access against the secure messaging portal is overkill when the response I'm logging in to see merely says, "yes, we have your message. An agent will respond shortly". There should be an option to receive updates like this through email.
• The online portal that allows us to clone servers is very slow to respond. More than once I've spun up an additional server due to the lack of visual feedback on the initial request.
• The web application firewall does not seem to be sophisticated enough to differentiate between logged in administrators and end users. We use a CMS system which allows admins to create scripts. These often get barred by the WAF even though they are not malicious.

Incentivized

• Agent updates can be a pain - sometimes requires a reboot.
• Trend upgrades don't always go as planned - install errors on the upgrades.
• It seems like there is a new vulnerability every week, sometimes.

Incentivized

It's the best one compared to other security applications

Incentivized

It is the best application I've used. Its features are effective.

Incentivized

Approximately 50% of all messages we receive are automated. Either that an agent will be assigned, has been assigned, or a ticket is closed. I'd like to see more 'real' interaction, and less box ticking, though I appreciate process has to be followed. That's the one point off. Everything else is very good.

Incentivized

Trend Micro's support is pretty decent, we have had issues in the past and they have been fairly responsive to us and our complaints. Depending on how severe the issue was. Any ticket that had a high priority was handled very shortly especially when we contacted our account rep even if it was after hours, we were still able to get support within a short time period.

Incentivized

Everything is good

Incentivized

We selected trend micro to take the AV scans and filtering out of the hands of the Windows and Linux vm's we have deployed and move it to the hypervisor level. This has led us to be able to deploy only a single DSVA per host and can protect all VM"s that are on that hosts. This has allowed for more time being spent on other priority security tasks.

Incentivized

• 100% positive ROI. Without Deep Security we would have to leverage and endpoint protection management solution like Sophos or SEPM (Symantec). Although both are good products, from a cost perspective it would have hit us much harder. Trend Micro Deep Security scales very nicely.
• Since Deep Security actually has zero (or at least unnoticeable) resource footprint on monitored VMs, it is a huge cost benefit for us. As previously mentioned, actual antivirus clients installed on each virtual machine (VM) would have significantly affected performance. This would have cost us much more additionally in paying for additional resources to allocate over VMs in the VMware environment. Deep Security is almost completely unintrusive from a resource perspective.
• Also, from a layered security perspective, it helps us meet our goals; and since the price of Trend Micro Deep Security quite reasonable, it is that much easier to get approval for this specific internal layer of security.

Incentivized