TrustRadius: an HG Insights company

Artesian vs. Fin by Intercom

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Artesian

    Score8 out of 10
    Enterprise companies (1,001+ employees)
    Artesian is designed to help B2B sales teams leverage Internet-based insights (from web and social media) about prospects in order to decrease sales lead time. Customers are typically B2B enterprises.

    $90

    per month

    Fin by Intercom

    Score8.5 out of 10
    N/AFin is Intercom’s AI Agent for customer service, designed to deliver high-quality answers, even for complex queries. It works with any helpdesk, or it can be paired with Intercom’s next-generation Helpdesk to get the full Intercom Customer Service Suite.

    $0.99

    one-time fee per 1 resolution

    Pricing
    ArtesianFin by Intercom
    Editions & Modules
    Subscription
    $90.00
    per month
    Fin with your current helpdesk
    $0.99
    one-time fee per 1 resolution
    Copilot add-on
    $35
    per month per user
    The Early Stage program
    $65
    per month (6 support seats)
    Proactive Support Plus add-on
    $99
    per month
    Fin with Intercom’s Helpdesk
    from $39 + $0.99 per Fin resolution
    per month per seat
    Offerings
    Pricing Offerings
    ArtesianFin by Intercom
    Free Trial
    YesYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsHave questions? If you’re unsure of your requirements or you need some advice, get in touch. 0330 321 0101. *Pricing varies by number of users*Fin comes with a 90-day money-back guarantee. Here's how it works: Use Fin in at least 250 conversations within the first 90 days after trial. If you're not satisfied, you can request a refund of up to $1M. Refund requests must be submitted within 90 days of starting the subscription.
    More Pricing Information
    User Ratings
    ArtesianFin by Intercom
    Likelihood to Recommend
    -
    (0 ratings)
    8.3
    (321 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (21 ratings)
    Usability
    -
    (0 ratings)
    8.8
    (228 ratings)
    Availability
    -
    (0 ratings)
    9.1
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.1
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    5.7
    (10 ratings)
    Online Training
    -
    (0 ratings)
    7.4
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.6
    (5 ratings)
    Product Scalability
    -
    (0 ratings)
    9.1
    (1 ratings)