TrustRadius: an HG Insights company

AskNicely vs. Customer Thermometer

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    AskNicely

    Score10 out of 10
    N/AAskNicely in New Zealand offers their software application as a means of collecting real-time feedback from customers, touting integration with the CRM and automated workflows, the ability to integrate interaction data from popular tools and channels (e.g. Slack, Intercom, etc.), and boasting a satisfactory survey response rate superior to other survey tools.N/A

    Customer Thermometer

    Score6 out of 10
    N/ACustomer Thermometer is a customer satisfaction survey customers can answer from their inbox, boasting leading response rates, from the company of the same name in Brighton.

    $29

    per month

    Pricing
    AskNicelyCustomer Thermometer
    Editions & Modules
    No answers on this topic
    Runner (50 responses per month)
    $29.00
    per month
    Jumper (200 responses per month)
    $49.00
    per month
    Flyer (500 responses per month)
    $99.00
    per month
    Mach 1 (1,000 responses per month)
    $159.00
    per month
    Offerings
    Pricing Offerings
    AskNicelyCustomer Thermometer
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    AskNicelyCustomer Thermometer
    Survey Format & Appearance
    Comparison of Survey Format & Appearance features of AskNicely and Customer Thermometer
    Feature
    AskNicely
    8.2
    26 Ratings
    Customer Thermometer
    -
    Ratings
    Survey templates8.526 Ratings00 Ratings
    Themes7.921 Ratings00 Ratings
    Custom logo/branding8.324 Ratings00 Ratings
    Survey Content
    Comparison of Survey Content features of AskNicely and Customer Thermometer
    Feature
    AskNicely
    8.7
    24 Ratings
    Customer Thermometer
    -
    Ratings
    Changes to live survey8.819 Ratings00 Ratings
    Question design help8.721 Ratings00 Ratings
    Multiple question types8.514 Ratings00 Ratings
    Survey Logic
    Comparison of Survey Logic features of AskNicely and Customer Thermometer
    Feature
    AskNicely
    7.9
    19 Ratings
    Customer Thermometer
    -
    Ratings
    Survey logic flexibility7.919 Ratings00 Ratings
    Survey Reporting & Analytics
    Comparison of Survey Reporting & Analytics features of AskNicely and Customer Thermometer
    Feature
    AskNicely
    8.4
    25 Ratings
    Customer Thermometer
    -
    Ratings
    Response tracking8.925 Ratings00 Ratings
    Data export8.522 Ratings00 Ratings
    Standard reports8.323 Ratings00 Ratings
    Custom reports7.918 Ratings00 Ratings
    Analytics8.420 Ratings00 Ratings
    Survey Administration & Security
    Comparison of Survey Administration & Security features of AskNicely and Customer Thermometer
    Feature
    AskNicely
    8.8
    20 Ratings
    Customer Thermometer
    -
    Ratings
    Access controls8.918 Ratings00 Ratings
    Compliance8.715 Ratings00 Ratings
    Survey Distribution
    Comparison of Survey Distribution features of AskNicely and Customer Thermometer
    Feature
    AskNicely
    8.4
    14 Ratings
    Customer Thermometer
    -
    Ratings
    Vendor-offered crowdsourcing8.15 Ratings00 Ratings
    Respondent restrictions8.613 Ratings00 Ratings
    User Ratings
    AskNicelyCustomer Thermometer
    Likelihood to Recommend
    8.9
    (26 ratings)
    -
    (0 ratings)