TrustRadius

Suzy vs. ResellerRatings

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Suzy
Score 0.0 out of 10
N/A
Suzy is a technology platform that harnesses collective insights from millions of consumers worldwide to deliver real-time intelligence.N/A
ResellerRatings
Score 9.0 out of 10
N/A
ResellerRatings is an online ratings site where consumers submit ratings and reviews of online retailers, and online retailers participate to respond to reviewers and to gather reviews from their customers post-purchase. As of July 11, 2017, ResellerRatings.com had over 6.2 million user-submitted reviews for 202,000 stores. Consumers use ResellerRatings to check the reputation of online stores before buying. ForeSee acquired ResellerRatings, and now both ForeSee and ReselleRatings are…N/A
Pricing
SuzyResellerRatings
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
SuzyResellerRatings
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.—
More Pricing Information
Community Pulse
SuzyResellerRatings
Considered Both Products
Suzy

No answer on this topic

ResellerRatings
Verified User
Anonymous
Chose ResellerRatings
When choosing a review platform, we looked at a number of platforms. Reseller Ratings offered most of the things we were looking for at an affordable price. This easy to use platform doesn't have unnecessary bells and whistles.
AS
Andrew Saladino
COO (Chief Operating Officer)
Chose ResellerRatings
We use both TrustPilot and ResellerRatings, as they handle slightly different aspects of services (product versus service).
Mark Anderson | TrustRadius Reviewer
Mark Anderson
Digital Marketing Specialist - Team Lead
Chose ResellerRatings
Trustpilot is a bit of a cluttered environment and offers a limited way to contact your customers. It's sort of one of those outlying review sites that you need to check every couple of days for potential customer issues. Reseller's platform blows them out of the water and is …
Verified User
Anonymous
Chose ResellerRatings
Compared to Yotpo, ResellerRatings has more favorable costs as they don't charge as much, especially Yotpo which is very expensive. However, you do get what you paid for as Yotpo and Trustpilot have more features and more options.
Best Alternatives
SuzyResellerRatings
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Score 9.7 out of 10
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PowerReviews
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Score 7.8 out of 10
PowerReviews
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Score 7.8 out of 10
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Score 7.8 out of 10
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Score 7.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
SuzyResellerRatings
Likelihood to Recommend
-
(0 ratings)
9.0
(0 ratings)
Support Rating
-
(0 ratings)
9.5
(0 ratings)
User Testimonials
SuzyResellerRatings
Likelihood to Recommend
No answers on this topic
ResellerRatings is a good tool for collecting ratings and quantifying how satisfied a user is with your website. It is relatively easy to implement and get setup and does have some pre-built widgets for adding reviews to your site. ResellerRatings does require a bit of training to get the hang of the administrative interface and it does require support staff to monitor, flag, and respond to reviews that are submitted (which can be a challenge depending on # of reviews and staffing levels).
Verified User
Anonymous
Read full review
Pros
No answers on this topic
  • Ease of use when it comes to managing the platform
  • ResellerRatings has an identifiable name, and consumers are keener to leave reviews on the site as its a recognizable name.
  • Pretty easy to send review requests from people that purchase directly through us using ResellerRatings.
Verified User
Anonymous
Read full review
Cons
No answers on this topic
  • Wish it was cheaper.
  • Ability to connect to other review platforms.
AS
Andrew Saladino
COO (Chief Operating Officer)
Read full review
Support Rating
No answers on this topic
Their support team is always available whenever we need help. They've offered to pull reports for us, even though we could easily pull them from the system ourselves.
Verified User
Anonymous
Read full review
Alternatives Considered
No answers on this topic
When choosing a review platform, we looked at a number of platforms. Reseller Ratings offered most of the things we were looking for at an affordable price. This easy to use platform doesn't have unnecessary bells and whistles.
Verified User
Anonymous
Read full review
Return on Investment
No answers on this topic
  • Notifications of customer issues saved us thousands in potential order cancellations.
  • ResellerRatings offers and easy way for customers to contact us, apart from directly on our website.
  • Since RR posts both positive and negative feedback, consumers can get a real feel for how your company communicates with its customers.
Mark Anderson | TrustRadius Reviewer
Mark Anderson
Digital Marketing Specialist - Team Lead
Read full review
ScreenShots