Aspire.io vs. Mention

I used Aspire to find influencers for my fashion business and most of the influencers who signed up for my project were unreliable and did not fulfill their contract terms. For example, of 5 influencers I sent products to, only one completed the work that was agreed upon under the Terms. The others received a $195 product and disappeared, even though we signed a contract called Terms that is monitored by Aspire. The main downfall with Aspire is that it doesn't have a system in place to control this. For instance, they don't have a way for brands to leave a review for influencers and they don't block bad influencers (many just want free product) from applying for future projects. Aspire doesn't take responsibility for anything. What is the point of paying money to Aspire if they don't vet their influencers and control the quality of influencers who use their platform?

Mention is perfect if you are looking for a fairly inexpensive software that will help you monitor your brand reputation, help you discover SEO opportunities, and potentially help you generate sales revenue. While I know Mention can work with bigger companies, I personally feel this fits the SMB market the best. On the other hand, Mention may not be for you if you have a mega brand and need to see sentiment analysis.

Incentivized

• Conversation management through using automated messaging.
• Collaboration organization by putting influencers in the correct stage/status they currently are at.

Incentivized

• Engagement - Knowing how well your content is doing with your audiences is a beneficial feature to have at your disposal.
• Reach - Knowing the who, and where your content ends up, gives a better insight into how compelling your content is.
• Data Reports - The many features offered by Mention is invaluable. Some of the best thought out features are with this company.

Incentivized

• Filtering Messages - things seem to get cluttered easily
• "Deleting" people in campaigns you don't want to work with instead of dismissing

Incentivized

• Mention is an older platform and in this rapidly changing world and "need it now," I'm not feeling it's really there yet.
• I'm having to create my own social tracking using IFTTT and Zapier to be ahead of the curve. I wish Mention was as fast.

Incentivized

We've done countless trainings with them and have done every step as outlined. In my experience, the site does not perform at all and there are no results that ever come. I think Aspire.io seems to have no ideas on how to get a response from their influencers and to get them to do what they are suppose to do.

Mention works quickly and its user interface is easy to use. Alerts update regularly and I've never noticed any lag. It integrates with our CRM via Zapier, but this is not something which we use yet. The only thing I would say is that it takes time for Mention to reach its full potential. It only starts to rank influences from when you set up the alert, so it can take a few weeks to build a map of your influencers.

Incentivized

I have bi-weekly calls with my AspireIQ rep which has been very helpful. Anytime I have a question, notice a bug, etc, she is quick to respond.

Incentivized

Mention always responded promptly and gave excellent support. Any problem we had with the software, from login trouble to broken features were addressed quickly. There was once a problem with our quota, where we were unable to see results we should have been able to see. We sent an email, and within an hour, the situation was resolved!

Incentivized

Aspire.io was the first product we have used like this. I can't imagine any of the other platforms being worse than Aspire.io is for us. We are actively searching for a platform that will be able to help our company reach its goals. In my opinion, Aspire.io is only interested in their bottom line - we ended up losing thousands of wasted dollars and time.

Brand24 was my alternative to Mention, I switched back in 2018 because Mention's pricing was going up. While Brand24 is a U.K. based company, I still thought it may be beneficial to me here in the U.S. However, I didn't think about time zone differences and when the support would be available to me. Normally when you have a question, you want it answered right now, but that was a bit of a problem for them. Mention is very quick with support and understanding of their own program.

Incentivized

• Making our brand more fun!
• While our account is "small" we believe investing in influencers has broadened our brand and gotten in front of people we didn't have the capability of

Incentivized

• Mention has had a positive impact on my business because it gives people the impression that I was following them, even if I might not have been. It makes me appear active on all social media platforms, even if I ONLY look at my mentions each day!
• Because I have only used the free plan but have benefitted greatly, I would say that my ROI is fantastic!
• The only negative impact that Mention has is that I do get a daily email in my inbox, and it is one more thing to check. However, it is worth the time.

Incentivized