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Asset Track vs. BMC Helix Remedyforce

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Asset Track

1 Reviews and Ratings

BMC Helix Remedyforce

57 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Asset Track

    Score10 out of 10
    		N/AAsset Track is IT asset management software from Jolly Technologies.N/A

    BMC Helix Remedyforce

    Score8.7 out of 10
    		N/ABMC Helix Remedyforce is a cloud-delivered SaaS solution for IT Helpdesk and Ticketing Management.

    $67.90

    per user/per month

    Pricing
    Asset TrackBMC Helix Remedyforce
    Editions & Modules
    No answers on this topic
    BMC Helix Remedyforce
    $67.90
    per user/per month
    Offerings
    Pricing Offerings
    Asset TrackBMC Helix Remedyforce
    Free Trial
    YesYes
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeOptionalOptional
    Additional Details——
    More Pricing Information
    Features
    Asset TrackBMC Helix Remedyforce
    Incident and problem management
    Comparison of Incident and problem management features of Asset Track and BMC Helix Remedyforce
    Feature
    Asset Track
    -
    Ratings
    BMC Helix Remedyforce
    7.7
    7 Ratings
    Organize and prioritize service tickets00 Ratings9.07 Ratings
    Expert directory00 Ratings6.05 Ratings
    Service restoration00 Ratings9.07 Ratings
    Self-service tools00 Ratings7.95 Ratings
    Subscription-based notifications00 Ratings6.06 Ratings
    ITSM collaboration and documentation00 Ratings8.07 Ratings
    ITSM reports and dashboards00 Ratings8.07 Ratings
    ITSM asset management
    Comparison of ITSM asset management features of Asset Track and BMC Helix Remedyforce
    Feature
    Asset Track
    -
    Ratings
    BMC Helix Remedyforce
    8.0
    7 Ratings
    Configuration mangement00 Ratings9.07 Ratings
    Asset management dashboard00 Ratings9.05 Ratings
    Policy and contract enforcement00 Ratings6.03 Ratings
    Change management
    Comparison of Change management features of Asset Track and BMC Helix Remedyforce
    Feature
    Asset Track
    -
    Ratings
    BMC Helix Remedyforce
    9.0
    7 Ratings
    Change requests repository00 Ratings9.07 Ratings
    Change calendar00 Ratings9.07 Ratings
    Service-level management00 Ratings9.07 Ratings
    User Ratings
    Asset TrackBMC Helix Remedyforce
    Likelihood to Recommend
    -
    (0 ratings)
    9.0
    (12 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    7.5
    (4 ratings)
    Support Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    7.0
    (1 ratings)