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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    athenaIDX

    Score1 out of 10
    N/AathenaIDX is an on-premise or cloud-hosted enterprise RCM solution that helps health systems, hospitals, billing services, and large practices optimize financial performance and successfully adapt to healthcare payment reform. It is based on the Centricity medical practice and EMR software that was formerly owned and supported by GE Healthcare acquired by Veritas Capital in 2018, spun off into a new entity (Virence Health), and then rebranded as a product of athenahealth (also a Veritas…N/A

    Epic

    Score9.5 out of 10
    N/AEpic offers a suite of medical practice management and EHR software.N/A
    Pricing
    athenaIDXEpic
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    athenaIDXEpic
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    athenaIDXEpic
    Considered Both Products
    athenahealth
    Chose athenaIDX
    Athena IDX is more expensive, has less features, is less modern, interfaces with our modern systems poorly and has actively created more manual work across the company. Each of the systems above are better in every conceivable way compared to this program.
    Incentivized
    Epic
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    No answers on this topic
    Features
    athenaIDXEpic
    Billing and Claims Management
    Comparison of Billing and Claims Management features of athenaIDX and Epic
    Feature
    athenaIDX
    -
    Ratings
    Epic
    9.0
    6 Ratings
    Real-time eligibility verification00 Ratings9.05 Ratings
    Claims management00 Ratings9.05 Ratings
    Coding00 Ratings9.06 Ratings
    Patient billing00 Ratings9.06 Ratings
    Financial Reporting00 Ratings9.05 Ratings
    Patient Scheduling
    Comparison of Patient Scheduling features of athenaIDX and Epic
    Feature
    athenaIDX
    -
    Ratings
    Epic
    9.7
    6 Ratings
    Rule-based scheduling00 Ratings10.06 Ratings
    Automated appointment reminders00 Ratings10.05 Ratings
    Automated patient check-in00 Ratings10.04 Ratings
    Multi-location support00 Ratings10.05 Ratings
    Calendar interface00 Ratings8.35 Ratings
    Electronic Medical Records
    Comparison of Electronic Medical Records features of athenaIDX and Epic
    Feature
    athenaIDX
    -
    Ratings
    Epic
    9.9
    6 Ratings
    Charting / document management00 Ratings10.06 Ratings
    Templates00 Ratings10.06 Ratings
    Patient portal00 Ratings10.06 Ratings
    Mobile/tablet support00 Ratings10.06 Ratings
    Fax integration00 Ratings10.04 Ratings
    Integration with other EMR and PM systems00 Ratings10.06 Ratings
    Workflow automation00 Ratings10.04 Ratings
    Speech recognition00 Ratings10.04 Ratings
    Customization00 Ratings9.06 Ratings
    E-prescribing00 Ratings10.06 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of athenaIDX and Epic
    Feature
    athenaIDX
    -
    Ratings
    Epic
    10.0
    6 Ratings
    HIPAA compliance00 Ratings10.06 Ratings
    Role-based permission levels00 Ratings10.06 Ratings
    Data backups and redundancy00 Ratings10.06 Ratings
    Local mode / networking failsafe00 Ratings10.06 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of athenaIDX and Epic
    Feature
    athenaIDX
    -
    Ratings
    Epic
    9.3
    6 Ratings
    Task tracking00 Ratings9.06 Ratings
    Specialty-specific workflows00 Ratings9.06 Ratings
    Multi-office / multi-physician capabilities00 Ratings10.06 Ratings
    User Ratings
    athenaIDXEpic
    Likelihood to Recommend
    1.0
    (10 ratings)
    10.0
    (7 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (5 ratings)
    Support Rating
    -
    (0 ratings)
    9.4
    (5 ratings)
    Online Training
    1.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    1.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    1.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    1.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    1.0
    (1 ratings)
    -
    (0 ratings)