Atlassian Bitbucket vs. Crucible

As a team we need to push code into the repo on daily basis, Bitbucket has proven that is a reliable and secure server to save and get the code available in no time. The administration part is really easy and there's an extra tool for every developer profile either if you want to use the console or a GUI like Sourcetree.

Incentivized

Depends on the version control and devops process your development teams adopt. Git (via Bitbucket, GitHub, GitLab, etc...) has become the new industry norm, and using pull requests can often provide the same code review features Crucible is used for. However, if you require code review beyond change/diff based (i.e. via pull request), then Crucible allows you to review code with more granular control, such as on per file basis.

Incentivized

• Free private repositories for small teams - this is great to save costs relative to other options
• They have some robust (although sometimes confusing) team and project management tools
• They have built out many pipeline and integrations, but we did not use these

Incentivized

• Easily add comments, identify defects, gather peer input.
• 24/7 input from peers eases developer schedules and location independence.
• Email notifications filtered by group or individuals provide control of who gets notifications, and who can submit comments.

Incentivized

• While it integrates flawlessly with other Atlassian products, it's lacking in 3rd party integrates, especially compared to competitors like GitHub and GitLab
• Using Jira for issues gives a lot of power, but it's also a lot of overhead and complexity that may or may not be necessary for your organization. It also puts issues in another tool, adding a little friction when it comes to addressing issues in your code
• Searching for and discovering other projects and GitHub isn't quite as intuitive or easy to use as competitors

Incentivized

• It can sometimes be a bit slow to load. A server reboot for us tends to solve that issue. I'm not sure if it is a server issue, or maybe Crucible may have some caching issues.
• I wish that you could easily stop the review creation process, rather than abandoning it.

Incentivized

All products have room for improvement. The system improves over time with better and better integrations and I look forward to even more features without paying extra! The system has increased transparency across my organization and with this transparency comes increased throughput on projects. I don't think I can go back to any other system and we are definitely married to this product.

Incentivized

The architecture of Bitbucket makes it more easily scalable than other source code management repositories. Also, administration and maintaining the instance is very easy. It integrates with JIRA and other CI/CD applications which makes it more useful to reduce the efforts. It supports multiple plugins and those bring a lot of extra functionality. It increases the overall efficiency and usefulness of Bitbucket.

Incentivized

The customer support provided by Atlassian (Bitbucket's parent company that also makes Jira, Confluence, etc.) is very helpful. They seem to be very concerned about any issues reported with their products and even just questions about functionality. They are constantly improving the products with new features in nearly every release. Plus they have a plethora of online documentation to reference.

Incentivized

Good support overall being an Atlassian product, with options including free/paid official support and community provided help.

Incentivized

For the features we were looking at, Bitbucket, GitHub and GitLab were all at par and were in a similar price range. We found that GitHub was the most full featured should we need to scale very quickly. GitLab was at par with GitHub for our future needs, but GitHub was a more familiar tool compared to GitLab. Bitbucket won out because of its close integration with Jira and being in the Atlassian family. It was also cheaper than GitHub. As we started with Jira, Bitbucket addition became a natural next step for us. We really liked Bitbucket and stayed with it but we do know we have great options in the form of GitHub and GitLab should we need to scale fast.

Incentivized

Gitlab and GitHub are very comparable to Crucible, and would probably be my first choice if those were the tools used for versioning as they are directly linked to git. Crucible was chosen by a current client and I had no choice in its selection. I would probably have chosen GitHub if given a say.

Incentivized

• The overall return on investment is very high compared to other source code management tools.
• Having a subscription model only is making BitBucket's cost of ownership very high over the years. There should be an alternative option for the purchase of a license permanently (like proprietary software).
• Paying separately for premium support is not a good idea. Premium support should be part of the package itself.
• No local or on-call support available in Singapore and many other countries is also painful. There should be some local presence, at least in their leading market countries like Singapore.

Incentivized

• I am not involved in the acquisition of Crucible so I cannot comment on the financial investment but I believe it is a necessary tool to have in any software shop, small or big.
• As a developer, having Crucible as the code review process is a great asset and will save time and reduce risks which I believe is a positive return of investment.

Incentivized