Atlassian Confluence

Atlassian Confluence

2,307 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Confluence	Score7.8 out of 10	N/A	Confluence is a collaboration and content sharing platform used primarily by customers who are already using Atlassian's Jira project tracking product. The product appeals particularly to IT users.	$6.40 per month per user

Pricing

Confluence

Free: $0
Free for 10 Users
Standard: $6.40
per month per user
Premium: $12.30
per month per user
Data Center: 220,000.00
40,001+ Users - Annually
Enterprise: Contact Sales

Pricing Offerings
Confluence
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

Prices shown here reflect prices for deployments with 100 users or less. The prices decrease wien the user base surpasses 100.

Community Pulse
Key User Insights
	Confluence
Considered Both Products	Atlassian Verified User Chose Confluence Atlassian Confluence has a more comprehensive and flexible set of capabilities that stand out and made the decision upfront more straightforward for our team. The tools we evaluated have knowledge management, task management and collaboration capabilities, however Atlassian … Incentivized Helpful? Verified User Chose Confluence Atlassian Confluence is way popular for a larger team and makes collaboration way easier. The community is strong and you get easier resolution against any request. It's integration with other Atlassian products like JIRA is an icing on the cake. Incentivized Helpful? Verified User Chose Confluence In my experience, Atlassian Confluence is at the top of these tools. I've had first hand experience with other tools and they are not at par with Atlassian Confluence. The versatility of the tool is very well recognized and utilized. Being a new user is not a probably as all … Incentivized Helpful? Verified User Chose Confluence I think both are good Incentivized Helpful? Verified User Chose Confluence Atlassian Confluence is a super handy hub for sharing ideas and keeping all your docs in one place. While Jira Service Management is more about handling tickets and support issues, Atlassian Confluence really makes teamwork easy. I feel Atlassian Confluence is user-friendly, … Incentivized Helpful? Verified User Chose Confluence We choose Atlassian Confluence because it is the reference for managing a SAAS wiki service. And having such a solution in our company to manage the knowledge and especially the knowledge transfer is crucial. Incentivized Helpful? Verified User Chose Confluence Confluence has a more robust set of capabilities compared to Dovetail and Trello and also was already approved by our legal and compliance teams, so it tends to keep its stickiness due to that. It's also widely known in the market as a knowledge management tool. I would say it … Incentivized Helpful? Rodrigo Diaz Product Manager in Product Management at Futurewhiz (E-Learning, 51-200 employees) Chose Confluence It's good if you're using Atlassian products, the other ones provide different connections and better UX for documentation in different ways. Incentivized Helpful? Verified User Chose Confluence Overall, Atlassian Confluence is a user-friendly tool and offers such a vast array of capabilities for project and knowledge management purposes and beyond. Other tools listed above have much more limited capabilities, although they are great tools for very specific needs and … Incentivized Helpful? Verified User Chose Confluence Confluence, since it is part of the overall infrastructure of Atlassian, makes it immensely powerful internally, to build an internal knowledgebase, and is far ahead of its counterparts in Zendesk and Hubspot, which is more centered towards their customers. Confluence is just … Incentivized Helpful? Verified User Chose Confluence SharePoint in out organisation was mostly used for collaborating on documents, which to some degree has been moved to Confluence, where the Confluence pages have replaced the specific documents. Incentivized Helpful? Verified User Chose Confluence Being a company which uses other Atlassian tools, Atlassian Confluence was a great fit; the natural and automatic linking of assets from other platforms made following paper trails seamless. Though the editing options aren't as advanced as some other options out there, it does … Incentivized Helpful? Amit Kumar Sharma CTO in Engineering at Hubble Connected (Consumer Electronics, 51-200 employees) Chose Confluence We find Atlassian better for its ease of use, real time editing, integration with Jira for bug tracking, stores our security compliance documents in structured way, it is feature rich and have lots of capabilities. Incentivized Helpful? Verified User Chose Confluence In the past, I have used MediaWiki hosted locally as well as Microsoft Team Foundation Server. Wiki was simply a nightmare so all the money saved from paying for Atlassian subscriptions was lost in time while trying to use Wiki and format something properly. I haven't used … Incentivized Helpful? Pavel Zagorodnikh Product Manager in Product Management at Medvidi (Mental Health Care, 51-200 employees) Chose Confluence I did not select Atlassian Confluence — it was already there. I wouldn't pick it If I had the choice. Incentivized Helpful? Verified User Chose Confluence We use Jira for the IT tickets, so the step to use Atlassian Confluence was the logical decisson. Incentivized Helpful? Verified User Chose Confluence Atlassian Confluence is better suited for documenting and acting as a repository for information than the more immediate what is currently being worked on things that are better suited for in Jira. In my opinion, Atlassian Confluence certainly has it's short comings but it is … Incentivized Helpful? Verified User Chose Confluence We still use Atlassian Confluence only for its integration with Jira and Bitbucket. For everything else, we moved away from it and are using more modern solutions. Incentivized Helpful? Verified User Chose Confluence We chose Atlassian Confluence over SharePoint because it's much more user-friendly and intuitive. Atlassian Confluence makes collaboration and knowledge sharing easier with its simpler interface and better search. While SharePoint can be powerful, it often feels clunky and … Incentivized Helpful? Verified User Chose Confluence Freshdesk is basically for support teams, while Confluence is better for internal communication and collaborations. Incentivized Helpful? Verified User Chose Confluence The alternatives tested are based only on the whiteboarding functionality added by Confluence Whiteboard, and not the core Confluence functionality (documentation). Incentivized Helpful? Brandon Stokes Global Revenue Enablement Manager in Sales at Proximus Global (Telecommunications, 1001-5000 employees) Chose Confluence Again, Atlassian Confluence is efficient when paired with Jira and can do most of what a company needs it to do. But, I thi Spekit is better for "just-in-time" learning, SharePoint is better for file hosting and organization, Asana is much better for project/task management, … Incentivized Helpful? Verified User Chose Confluence We were inclined to use Atlassian Confluence for its easy collaboration with Jira which is used for tracking project development tasks and issues. Using Atlassian Confluence, content creation became easy and even applying access control to the created content was possible. It … Incentivized Helpful? Verified User Chose Confluence Atlassian Confluence integrates completely with Jira, which is what we use as a company, so it made sense to use Atlassian Confluence as well. Incentivized Helpful? WANNES OOSTERLYNCK Customer Support team leader in Customer Service at Trimble Transport & Logistics (Information Technology & Services, 10,001+ employees) Chose Confluence We used to use a Wiki site, but that was locally hosted, and when the server was powered off, you could not access it. Moving to Confluence in the cloud is much easier. Also, the interface is much easier to use and expand. Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Features

Confluence

Comparison of Project Management features of Atlassian Confluence
Feature	Atlassian Confluence 5.3 111 Ratings
Task Management	6.389 Ratings
Gantt Charts	7.912 Ratings
Scheduling	7.221 Ratings
Workflow Automation	4.060 Ratings
Mobile Access	3.884 Ratings
Search	5.7109 Ratings
Visual planning tools	2.488 Ratings

Comparison of Communication features of Atlassian Confluence
Feature	Atlassian Confluence 6.9 111 Ratings
Chat	6.415 Ratings
Notifications	5.2109 Ratings
Discussions	3.9103 Ratings
Surveys	7.015 Ratings
Internal knowledgebase	7.7103 Ratings
Integrates with GoToMeeting	6.03 Ratings
Integrates with Gmail and Google Hangouts	9.37 Ratings
Integrates with Outlook	9.610 Ratings

Comparison of File Sharing & Management features of Atlassian Confluence
Feature	Atlassian Confluence 5.9 111 Ratings
Versioning	6.494 Ratings
Video files	4.271 Ratings
Audio files	3.765 Ratings
Document collaboration	6.5106 Ratings
Access control	8.0104 Ratings
Advanced security features	7.080 Ratings
Integrates with Google Drive	5.947 Ratings
Device sync	5.650 Ratings

User Ratings
	Confluence
Likelihood to Recommend	6.7 (128 ratings)
Likelihood to Renew	9.9 (19 ratings)
Usability	6.6 (15 ratings)
Availability	9.0 (3 ratings)
Performance	8.0 (5 ratings)
Support Rating	5.4 (25 ratings)
Implementation Rating	8.8 (4 ratings)
Configurability	6.0 (1 ratings)
Ease of integration	8.0 (4 ratings)
Product Scalability	8.0 (2 ratings)
Vendor post-sale	8.0 (1 ratings)
Vendor pre-sale	8.0 (1 ratings)