Atlassian Crowd vs. Oracle Identity Governance

For smaller companies Atlassian crowd is great, however, we grew to a size where we were getting rate limited so we needed to scale up. What we ended up migrating to was the non-cloud solutions for Atlassian products. This allowed us to hit our scale without being rate limited. However, at a smaller scale, this product would work great.

Incentivized

Oracle Identity Manager (OIM) is great if you have a huge organisation and a lot of users to support. It integrates particularly well if you want SSO and already use Oracle's business suit applications such as Oracle Business Intelligence. One of the most important things to keep in mind while deciding to go ahead with OIM is whether or not you have enough time, money and resources for its implementation because it can be very challenging and expensive.

Incentivized

• Many different options for authentication, including credential validation only, user detail synchronization, and more
• Many different levels of access control, including, user, group, and application-level

Incentivized

• Provisioning and Deprovisioning from HR System PeopleSoft into OIM and downstream systems
• Access Requests and SOA Workflows
• Active Directory and Exchange Connnectors also work great

Incentivized

• We did not get the speed that we needed vs. hosting our own local atlassian product
• Configuring accounts could have been easier
• I didn't like the process for installing extensions

Incentivized

• It is extremely difficult to install and administer.
• It is very complex, to set it up correctly requires a huge learning curve.
• The product is not stable and somewhat buggy.

Overall good product and somewhat reliable when used in a specific manner. However, there are cons like unending bugs and no well-defined upgrade path. The product could have been more flexible and lite in terms of organisational infra needs. OIM is a robust product but other vendors are almost on-par now.

Incentivized

Overall, support is good, you get quick responses from Atlassian's official support system, and documentation is decent enough for you to find what you need.

Incentivized

Atlassian Crowd is just much easier to set up, plus most of our systems we use are from Atlassian, they work with Atlassian Crowd out of the box without much effort, so it ended up being the natural choice for us.

Incentivized

OIM is a leader in the identity management space and appropriate for specific organisations and use cases. Where its competitors have an edge over cost and overall look and feel of product, OIM offers Oracle's vast experience of enterprise security products and compatibility with infrastructure applications. It melds well with other Oracle security products like OAM and OAAM. When cost is not a problem and you are ready to invest your resources for long-term OIM is preferable. It has its pros and cons as explained earlier, and should be selected on basis of specific needs.

Incentivized

• New systems are tough when it comes to an ROI, as a dollar amount for saving time on a sign-in can be tough to track. Like most new systems that makes things slightly easier to execute as an end user or manage or support, it really might come down to the existing structure of how a company manages its users.
• The positives are always with the end user, which I have to say, Crowd was able to accomplish.

Incentivized

• It has sped up onboarding processes by at least 3x.
• Reduced workload.
• Auto-provisioning.

Incentivized