Attentive Mobile vs. Avochato

I genuinely enjoy working with the Attentive platform due to its user-friendly design and the hands-on support provided by their team. Over the years, we've implemented various strategies to enhance our profile performance and have experienced remarkable growth through the use of AI Pro and the recommended customer journeys.

Incentivized

Well suited: Problem resolution, timely response, 1-many communicaiton, event triggered automation, allows reservationists to text multiple people at one time, and puts all the relevant decision making information in a link. Also allows us to have a written record of the conversation. Less Appropriate: Still cannot replace the Southern hospitality of a phone call. Sometimes texting reaches a point, where a phone call can solve fix, or figure it out quicker

Incentivized

• Easy to navigate dashboard and reporting interface
• Two-way communication support and integration to our internal ticketing system
• Concierge support for campaign building and platform optimization

Incentivized

• Communicate concisely
• Richer information with the addition of pictures.
• Improved flexibility for the guests.
• Automated communication

Incentivized

• More communication on ways to improve
• More structure on calls with our account manager
• More clarity on insights and new ideas

Incentivized

• It was a bit clunky to figure out the scheduling function in the beginning, this could be improved
• Removing notifications for messages that are sent out and already managed.
• The system keeps all communication in one location, it would be helpful if the outbound messages were in one organized area and the incoming messages in a separate.

Incentivized

Good usability and it is easy to train new employees on the platform since it is so intuitive. Love playing around with the segmentation tools and seeing how it affects audience size for deployments. Overall, a great UI experience.

Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.

Incentivized

While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.

Incentivized

We never tried or used any other platform

Incentivized

• After switching to Attentive Mobile we were able to launch several new journeys and make improvements to others that had large positive impact on our marketing journey revenue and click rates YoY.
• We were able to easily launch an SMS program that collected over 100k subscribers in one year.
• We were able to easily A/B test in our journeys to increase revenue.

Incentivized

• Great communication platform that has allowed us to speed up and communicate more effectively

Incentivized