TrustRadius

Attentive Mobile vs. SMS.to

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Attentive
Score 8.9 out of 10
N/A
Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication between a business and its audience.N/A
SMS.to
Score 9.9 out of 10
N/A
SMS.to is a bulk SMS marketing tool, available via an API that enables developers to add bulk SMS features to Viper, or Whatsapp, etc.
$0.14
price per sms
Pricing
Attentive MobileSMS.to
Editions & Modules
No answers on this topic
Outbound SMS
$0.14
price per sms
Inbound
free
Outbound Viber or WhatsApp
Contact Sales
Offerings
Pricing Offerings
AttentiveSMS.to
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Attentive MobileSMS.to
Considered Both Products
Attentive
Verified User
Anonymous
Chose Attentive
Attentive Mobile is better from a UI and reporting standpoint.
Verified User
Anonymous
Chose Attentive
Attentive Mobile is more of a partner and a lot more hands on. The platform is very straight forward and tells you everything you need to know about your email and SMS programs. Attentive Mobile gives more concrete recommendations to better your program.
JL
John Laudisio
Associate Director of Marketing
Chose Attentive
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. …
Verified User
Anonymous
Chose Attentive
Attentive Mobile is much easier to use and easier to pull performance metric reports. I wish it was a bit easier to edit pop-ups and know what the total audience number is when you create a segment.
SMS.to
Nigel Runesu | TrustRadius Reviewer
Nigel Runesu
Freelance Digital Marketing Consultant
Chose SMS.to
There was no real reason I picked SMS.to over the other options, I just liked how the interface on SMS.to looked and I was really impressed by the fact that my account manager contacted me via phone call within 24 hours of creating an account to offer me assistance with setups …
Ramón Carmona Medina | TrustRadius Reviewer
Ramón Carmona Medina
Co-Founder and CMO
Chose SMS.to
I already pointed out this but basically we decided to go with SMS.to because 2 reasons:
1. It can be paid with paypal (first reason) we have some bad experience with other products because payment gateways may suddenly block your cards and you're unable to pay even if you want …
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Attentive MobileSMS.to
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User Ratings
Attentive MobileSMS.to
Likelihood to Recommend
9.3
(0 ratings)
9.9
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Attentive MobileSMS.to
Likelihood to Recommend
I genuinely enjoy working with the Attentive platform due to its user-friendly design and the hands-on support provided by their team. Over the years, we've implemented various strategies to enhance our profile performance and have experienced remarkable growth through the use of AI Pro and the recommended customer journeys.
Verified User
Anonymous
Read full review
SMS.to is a must-have tool for employee engagement and communication. It also serves as a great marketing software.
NB
Nathan Brooke
Digital Marketing Manager
Read full review
Pros
  • Easy to navigate dashboard and reporting interface
  • Two-way communication support and integration to our internal ticketing system
  • Concierge support for campaign building and platform optimization
Verified User
Anonymous
Read full review
  • Outbound Messages
  • Inbound Messages
  • SMS API
Nigel Runesu | TrustRadius Reviewer
Nigel Runesu
Freelance Digital Marketing Consultant
Read full review
Cons
  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
Verified User
Anonymous
Read full review
  • For some reason once the campaign is sent it doesn't start to send SMS right away it may take 30min to a couple of hours. It doesn't matter is your campaign is not urgent or emergency.
  • You have to upload your contact list for the specific campaign It seems that you can't just copy and paste the numbers for quick campaigns.
  • Even if the UX is undertandable, there is room for improvement.
Ramón Carmona Medina | TrustRadius Reviewer
Ramón Carmona Medina
Co-Founder and CMO
Read full review
Usability
Good usability and it is easy to train new employees on the platform since it is so intuitive. Love playing around with the segmentation tools and seeing how it affects audience size for deployments. Overall, a great UI experience.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
JL
John Laudisio
Associate Director of Marketing
Read full review
I already pointed out this but basically we decided to go with SMS.to because 2 reasons:
1. It can be paid with paypal (first reason) we have some bad experience with other products because payment gateways may suddenly block your cards and you're unable to pay even if you want to use the service so when we saw that SMS.to has Paypal payment we just decided to go for this option.
2. You pay per message and not per contact this is ideal other platforms will ask you a monthly fee for marketing features that you're not looking plus paying per SMS or per contact we were just looking a straight forward software in order to send SMS campaigns.
Ramón Carmona Medina | TrustRadius Reviewer
Ramón Carmona Medina
Co-Founder and CMO
Read full review
Return on Investment
  • After switching to Attentive Mobile we were able to launch several new journeys and make improvements to others that had large positive impact on our marketing journey revenue and click rates YoY.
  • We were able to easily launch an SMS program that collected over 100k subscribers in one year.
  • We were able to easily A/B test in our journeys to increase revenue.
Verified User
Anonymous
Read full review
  • Easy communication.
  • Better engagements thanks to fast delivery of messages.
  • It's a great marketing software.
LS
Lianet Silvester
Customer Support Specialist
Read full review
ScreenShots