TrustRadius

Attentive Mobile vs. SMSGlobal

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Attentive
Score 8.9 out of 10
N/A
Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication between a business and its audience.N/A
SMSGlobal
Score 0.0 out of 10
N/A
SMSGlobal, headquartered in Melbourne, provides mobile messaging technology that delivers tailored communications solutions to businesses of all sizes, including many of the world’s largest organisations. Through integration with clients' existing applications and infrastructure, SMSGlobal states they are able to send over a million SMS messages each day for 400,000 + customers in over 165 countries.
$39
per month 1,300 SMS
Pricing
Attentive MobileSMSGlobal
Editions & Modules
No answers on this topic
Build
$39
per month 1,300 SMS
Grow
$69
per month 3,500 SMS
Scale
$179
per month 14,000 SMS
Commercial
Custom
Offerings
Pricing Offerings
AttentiveSMSGlobal
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—8% discount for annual pricing.
More Pricing Information
Community Pulse
Attentive MobileSMSGlobal
Considered Both Products
Attentive
Verified User
Anonymous
Chose Attentive
Attentive Mobile is better from a UI and reporting standpoint.
Verified User
Anonymous
Chose Attentive
Attentive Mobile is more of a partner and a lot more hands on. The platform is very straight forward and tells you everything you need to know about your email and SMS programs. Attentive Mobile gives more concrete recommendations to better your program.
JL
John Laudisio
Associate Director of Marketing
Chose Attentive
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. …
Verified User
Anonymous
Chose Attentive
Attentive Mobile is much easier to use and easier to pull performance metric reports. I wish it was a bit easier to edit pop-ups and know what the total audience number is when you create a segment.
SMSGlobal

No answer on this topic

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Attentive MobileSMSGlobal
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All AlternativesView all alternativesView all alternatives
User Ratings
Attentive MobileSMSGlobal
Likelihood to Recommend
9.3
(0 ratings)
-
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
-
(0 ratings)
User Testimonials
Attentive MobileSMSGlobal
Likelihood to Recommend
I genuinely enjoy working with the Attentive platform due to its user-friendly design and the hands-on support provided by their team. Over the years, we've implemented various strategies to enhance our profile performance and have experienced remarkable growth through the use of AI Pro and the recommended customer journeys.
Verified User
Anonymous
Read full review
No answers on this topic
Pros
  • Easy to navigate dashboard and reporting interface
  • Two-way communication support and integration to our internal ticketing system
  • Concierge support for campaign building and platform optimization
Verified User
Anonymous
Read full review
No answers on this topic
Cons
  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
Verified User
Anonymous
Read full review
No answers on this topic
Usability
Good usability and it is easy to train new employees on the platform since it is so intuitive. Love playing around with the segmentation tools and seeing how it affects audience size for deployments. Overall, a great UI experience.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
Verified User
Anonymous
Read full review
No answers on this topic
Alternatives Considered
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
JL
John Laudisio
Associate Director of Marketing
Read full review
No answers on this topic
Return on Investment
  • After switching to Attentive Mobile we were able to launch several new journeys and make improvements to others that had large positive impact on our marketing journey revenue and click rates YoY.
  • We were able to easily launch an SMS program that collected over 100k subscribers in one year.
  • We were able to easily A/B test in our journeys to increase revenue.
Verified User
Anonymous
Read full review
No answers on this topic
ScreenShots