TrustRadius

Attentive Mobile vs. Wunderkind

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Attentive
Score 8.9 out of 10
N/A
Attentive is a personalized mobile messaging platform that helps innovative brands & organizations connect with consumers in a new way from the company of the same name in New York. The service allows users to deliver relevant offers, content, and information to create seamless communication between a business and its audience.N/A
Wunderkind
Score 2.6 out of 10
N/A
Wunderkind (formerly BounceX) is presented as a people-based marketing cloud. It includes behavior-based personalization capabilities for website content, email, and other channels. The vendor states digital businesses use Wunderkind to remember who site visitors are, allowing them to deliver high-converting, one-to-one messages on websites, through emails and texts, and in ads at scale.N/A
Pricing
Attentive MobileWunderkind
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AttentiveWunderkind
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Attentive MobileWunderkind
Considered Both Products
Attentive
Verified User
Anonymous
Chose Attentive
Attentive Mobile is better from a UI and reporting standpoint.
Verified User
Anonymous
Chose Attentive
Attentive Mobile is more of a partner and a lot more hands on. The platform is very straight forward and tells you everything you need to know about your email and SMS programs. Attentive Mobile gives more concrete recommendations to better your program.
JL
John Laudisio
Associate Director of Marketing
Chose Attentive
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. …
Verified User
Anonymous
Chose Attentive
Attentive Mobile is much easier to use and easier to pull performance metric reports. I wish it was a bit easier to edit pop-ups and know what the total audience number is when you create a segment.
Wunderkind
Verified User
Anonymous
Chose Wunderkind
We've used both Emarsys and Klaviyo as our ESP, while using Wunderkind to handle email/SMS acquisition and abandonment emails. Wunderkind has proven to be able to capture more emails and send more behavioral emails with the contact matching technology.
Phil Irvine | TrustRadius Reviewer
Phil Irvine
Director CRM
Chose Wunderkind
We haven’t had a chance to do a thorough analysis but believe BounceX had a greater ability to reach a larger audience of customers with email
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Flurry Analytics
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All AlternativesView all alternativesView all alternatives
User Ratings
Attentive MobileWunderkind
Likelihood to Recommend
9.3
(0 ratings)
1.7
(0 ratings)
Usability
9.3
(0 ratings)
-
(0 ratings)
Support Rating
10.0
(0 ratings)
1.0
(0 ratings)
User Testimonials
Attentive MobileWunderkind
Likelihood to Recommend
I genuinely enjoy working with the Attentive platform due to its user-friendly design and the hands-on support provided by their team. Over the years, we've implemented various strategies to enhance our profile performance and have experienced remarkable growth through the use of AI Pro and the recommended customer journeys.
Verified User
Anonymous
Read full review
BounceX is well suited if you want to boost list/customer base growth, but a tricky aspect of it for me is that I don't know the benefit smaller companies would get from BounceX to accelerate growth without having an existing customer base.
Verified User
Anonymous
Read full review
Pros
  • Easy to navigate dashboard and reporting interface
  • Two-way communication support and integration to our internal ticketing system
  • Concierge support for campaign building and platform optimization
Verified User
Anonymous
Read full review
  • Collect email addresses
  • Identify visitors across device and channel
  • Impact consumer behavior via email and browser push
  • Reduce exit rate on site
Verified User
Anonymous
Read full review
Cons
  • More communication on ways to improve
  • More structure on calls with our account manager
  • More clarity on insights and new ideas
Verified User
Anonymous
Read full review
  • Flexibility with iterating versions of behavioral email sequences - currently running into some issues with emails being inflexible when we think we have room to grow
  • Designing emails within brand standards
  • Identifying new areas for intent nurturing and improvement without making a site seem too cluttered
Verified User
Anonymous
Read full review
Usability
Good usability and it is easy to train new employees on the platform since it is so intuitive. Love playing around with the segmentation tools and seeing how it affects audience size for deployments. Overall, a great UI experience.
Verified User
Anonymous
Read full review
No answers on this topic
Support Rating
Fast and easy to communicate with. I wish we went over more insights and analytics on our monthly calls with our account manger. This would really give us the push that we need in order to best utilize the platform as a whole.
Verified User
Anonymous
Read full review
Beware if you buy from them you are committed for a year. It is too expensive for the offering and they offer no solutions for you to manage the process/tool at a discounted rate. Will not renew my contract, that’s for sure.
LL
Laura LeMond
CEO (Chief Executive Officer)
Read full review
Alternatives Considered
While ManyChat is specific to Facebook Messenger, my experience in their platform made it very easy to hit the ground running with Attentive Mobile. With the policy changes in the Messenger world, we have mostly abandoned that and moved to SMS for a direct line to customers. Attentive Mobile has much stronger ROAS with SMS than ManyChat had with Facebook Messenger.
JL
John Laudisio
Associate Director of Marketing
Read full review
We haven’t had a chance to do a thorough analysis but believe BounceX had a greater ability to reach a larger audience of customers with email
Phil Irvine | TrustRadius Reviewer
Phil Irvine
Director CRM
Read full review
Return on Investment
  • After switching to Attentive Mobile we were able to launch several new journeys and make improvements to others that had large positive impact on our marketing journey revenue and click rates YoY.
  • We were able to easily launch an SMS program that collected over 100k subscribers in one year.
  • We were able to easily A/B test in our journeys to increase revenue.
Verified User
Anonymous
Read full review
  • Loss substantial amount in estimated revenue from Black Friday sale issues
  • Loss substantial amount in brand equity due to Black Friday sale issues
Verified User
Anonymous
Read full review
ScreenShots