TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Audiense

    Score10 out of 10
    N/AAudiense is a social marketing platform focused on Twitter analytics. The company and product was formerly called SocialBro, and rebranded in 2015. Capabilities include social listening, social marketing, and Twitter advertising.

    $99

    per month

    Pricing
    Audiense
    Editions & Modules
    Twitter Marketing (formerly Socialbro)
    $39
    per month (billed annually)
    Audience Insights
    $696
    per month (billed annually)
    Offerings
    Pricing Offerings
    Audiense
    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    Audiense
    Considered Both Products
    Audiense
    Chose Audiense
    I have used a few audience insight tools but I find Audiense has a large mix of data within one platform. For instance, IBM Watson, Demos, Social Listening, Hashtags. It is great to have a lot of insights about an audience in one place to have a holistic understanding.
    Incentivized
    Chose Audiense
    I am not aware of any other tool that allows me to study as well subscriber bases.
    Incentivized
    Chose Audiense
    Audiense is much easier to identify, follow and export influencers in our chosen target market.
    Incentivized
    Chose Audiense
    No other tool that I have used makes Twitter audience growth so easy.
    Incentivized
    Chose Audiense
    I use Audiense alongside Pulsar because the integration allows me full control over my data and analysis. The majority of the other platforms don't allow you to create your own audiences or clean your data yourself, but with Audiense I am able to do so.
    Incentivized
    Chose Audiense
    We find both platforms useful, but Audiense has a more user-friendly interface.
    Incentivized
    Chose Audiense
    Every time I have tried to find a swiss army knife kind of solution that does a number of things, I discover that they do many things fine but not the things I need to be done well. That is why I have been with Audiense for over a decade. They have not tried to be all things to …
    Incentivized
    Chose Audiense
    Audiense is more of a data intelligence platform that helps you execute campaigns successfully whereas the other platforms mentioned have very little intelligence built into them.
    Incentivized
    Chose Audiense
    Affinio was slightly more polished, and the automated segment naming was stronger; however, the platform suffered from a lack of development, struggled to see beyond the immediate Twitter data source, and at the time of contract renewal was not a particularly strong offering …
    Incentivized
    Chose Audiense
    In addition to the accurate and vast information we gather with Audiense, I would like to highlight the service we always receive from them.
    Incentivized
    Chose Audiense
    Only GWI measures up to Audiense’s standards in my opinion.
    Incentivized
    Chose Audiense
    I chose Audiense many years ago because I believed it was the first important and accessible tool for effective management of social media communities.
    Incentivized
    Chose Audiense
    Not exactly the same product but similar in a social media aspect-- Hootsuite is more about scheduling and organizing your contact while Audiense is more about insights. Together they work great.
    Chose Audiense
    Hootsuite Follower Wonk Got these 2 products and Audiense to get social media going.
    Chose Audiense
    NA
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    User Ratings
    Audiense
    Likelihood to Recommend
    7.3
    (23 ratings)
    Likelihood to Renew
    5.8
    (4 ratings)
    Usability
    8.0
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    Performance
    8.0
    (1 ratings)
    Support Rating
    9.5
    (2 ratings)
    Online Training
    9.0
    (1 ratings)
    Implementation Rating
    9.5
    (2 ratings)