AudioCodes Mediant Enterprise Session Border Controllers (E-SBCs) vs. OpenTouch Session Border Controller

The E-SBC works well in situations where you are working with multiple carriers and/or multiple phone systems and need to route either by IP, sender info or inbound phone numbers.

I find that companies that require faxing to go through the E-SBC seem to be a little less stable than competitor devices.

Incentivized

• High capacity for call volume in a chassis with a low rack space requirement makes this gateway a great solution especially when you need more than one!
• The ability to have redundant interfaces to the carrier, the network & redundant power supplies, makes these devices perfect for disaster recovery planning.
• Ease of configuration via GUI without having specific CLI experience makes it a pleasure to implement the AudioCodes E-SBC with various circuit types. The GUI is particularly helpful when you are about to add a parameter that is incorrect and the device changes the color to let you know.
• The low price tag compared to other brands, helps customers easily deploy these gateways to more sites with less cost overhead than others.
• The SBC/firewall capabilities of these devices make it very simple to allow or block traffic from specific IP's or proxy groups
• AudioCodes support is fantastic. They are helpful to diagnose issues even after it becomes clear that the problem is outside the device and with the carrier or network.

Incentivized

• better detailed documentation for features like Dial Plan, Tagging
• Better backup solution without OVOC
• Improvemnet of OVOC to managed SBC's

Incentivized

AudioCodes E-SBC's are preferred for use with our VOIP customers due to their ability to scale up and interface with multiple networks in a single chassis for far less than other competitors. We have found that the AudioCodes devices routinely come with more power at the base level than others as well.

Incentivized

• cheaper integration with sip trunk provider
• lower cost for service as an local PBX
• less hardware and lower Co2 footprint

Incentivized