TrustRadius

Aumin vs. DEAR Systems, by Cin7

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Aumin
Score 0.0 out of 10
N/A
N/AN/A
DEAR Systems, by Cin7
Score 7.0 out of 10
N/A
DEAR Systems is now part of Cin7 since the early 2021 acquisition. They offer a multi-channel order and inventory management oriented around the needs of retailers, that scales to support warehouse operations, point of sale solutions, as well as accounting and ecommerce integrations.
$325
per month
Pricing
AuminDEAR Systems, by Cin7
Editions & Modules
No answers on this topic
Standard
$325
per month
Retailing
$475
per month
Manufacturing
$525
per month
Offerings
Pricing Offerings
AuminDEAR Systems, by Cin7
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Discount available for annual subscription and billing (equal to one month free).
More Pricing Information
Community Pulse
AuminDEAR Systems, by Cin7
Features
AuminDEAR Systems, by Cin7
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Aumin
-
Ratings
DEAR Systems, by Cin7
7.3
1 Ratings
8% below category average
Inventory tracking00 Ratings8.01 Ratings
Automatic reordering00 Ratings6.01 Ratings
Serial number and batch tracking00 Ratings8.01 Ratings
Automation rules00 Ratings8.01 Ratings
Reporting and analytics00 Ratings9.01 Ratings
Fulfillment00 Ratings5.01 Ratings
Backorder management00 Ratings2.01 Ratings
Returns management00 Ratings7.01 Ratings
Bill of materials management00 Ratings7.01 Ratings
Item kitting00 Ratings7.01 Ratings
Invoicing00 Ratings9.01 Ratings
Forecasting00 Ratings9.01 Ratings
Accounting integration00 Ratings10.01 Ratings
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User Ratings
AuminDEAR Systems, by Cin7
Likelihood to Recommend
-
(0 ratings)
7.0
(4 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
1.0
(1 ratings)
User Testimonials
AuminDEAR Systems, by Cin7
Likelihood to Recommend
Aumin
No answers on this topic
Cin7
The production module systems that is offered by DEAR Systems is very good but a criticism is that it is tailored to non-variable production e.g., assembling a bike. If the output is variable e.g., dehydrating then the system is a bit challenging to use and can lead to inaccurate stock levels.
Verified User
Anonymous
Read full review
Pros
Aumin
No answers on this topic
Cin7
  • Xero Online Accounting Integration - 100% reliable
  • Drop Shipment combined with Own Warehouse Shipment Processing is a dream
  • Support - Really efficient dealing with technical issues and more generic issues equally well
  • Financial control of delivery notes and purchase invoices provides excellent data integrity
  • Easily add new cost variables such as shipping costs, managed easily
John Cotter | TrustRadius Reviewer
John Cotter
Accountancy Practice Principal
Read full review
Cons
Aumin
No answers on this topic
Cin7
  • Support
  • Bugs
  • Website Functionality
  • Down-time
  • Glitchiness
Verified User
Anonymous
Read full review
Likelihood to Renew
Aumin
No answers on this topic
Cin7
It does what it says on the tin.
John Cotter | TrustRadius Reviewer
John Cotter
Accountancy Practice Principal
Read full review
Support Rating
Aumin
No answers on this topic
Cin7
Terrible support, absolutely useless for anything more major than a simple navigational problem. They always provide meaningless responses that don't really address the issue such as, "our engineering department is working on the issue" or "we're working on some optimisation". These responses would be fine if anything actually resulted from them, but the same errors and problems have existed for 4 years so I don't believe they really amount to anything. In addition, they're quite pushy for me to "close your ticket" so it can be marked as resolved, but my issue hasn't been resolved. I don't exactly want to leave my ticket open for several months, but they send me consistent reminders to close the ticket which is obnoxious especially since their resolution was "our engineering department will work on it".
Verified User
Anonymous
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Alternatives Considered
Aumin
No answers on this topic
Cin7
DEAR Systems is much better software compared to Xero. The inventory tracking within Xero doesn't record batch dates and isn't really capable of production modules. Additionally, Xero doesn't have pricing tiers within invoicing, which is a very helpful feature offered by DEAR Systems. If a business has any level of complexity than DEAR Systems is a significantly more capable software.
Verified User
Anonymous
Read full review
Return on Investment
Aumin
No answers on this topic
Cin7
  • Improved reporting for production
  • Reduced invoicing admin
  • Better cogs reporting
Verified User
Anonymous
Read full review
ScreenShots