Aurea Process vs. SAP NetWeaver BPM

The tool has potential. Its capabilities and visual aspects could be considered rather basic but this might improve, particularly if the business intelligence/analytics aspect is leveraged. Once running well, it could allow (perhaps smaller) companies to successfully improve their customers' experiences through digitalizing customer journey - and we all know that customer loyalty goes a long way. However, whether or not the tool is comprehensive enough to deliver this for larger companies with more complex, multi- and omni-channel interactions is yet to be seen...

Incentivized

If your organization is heavily invested in SAP as an enterprise wide solution already, BPM is really your only option. Solid, seamless integration, smooth workflow, and data trails for business analysis are impeccable. If you aren't already heavily invested, key questions to ask would be - Am I using too big a hammer? The results are impressive, no doubt, but the integration of BPM is demanding. A less-demanding, more intutive tool like Winshuttle or even AR Projekt that hooks in to SAP might be a simpler option

• Face-lifted platforms: CX Messenger (formerly Sonic), CX Monitor (formerly Actional), CX Process (formerly Savvion)
• User-friendly UI
• Relatively painless implementation

Incentivized

• Integrated well with SAP ERP/CRM
• Comes with adequate tools that help define business rules/processes and also monitoring them and managing exceptions

Incentivized

• Standard edition is significantly lighter touch than the (pricier) Enterprise version
• There are similar solutions on the market that are competitively prices and offer positive user experience
• Data migration can be tricky at times

Incentivized

• Live readings would be nice.
• Easier to maneuver
• Work with all systems with the press of one keystroke

Incentivized

As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency

We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.

Incentivized

I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.

Incentivized

• As our customers vary in size and maturity, the ROI ranges accordingly.
• For younger, smaller businesses this is a useful tool. Digitalization of he customer journey has certainly helped save time and efforts in many cases.
• For more mature market players the tool is not always comprehensive enough. Dashboard and report personalization take time and efforts, and sometimes it feels that a dedicated BI tool would be a more suitable solution.

Incentivized

• I don't handle ROI so I cannot tell you that.
• It's definitely helpful for our business.
• Works across the organization.

Incentivized