Authorize.net vs. Cardknox

Authorize.net

Authorize.net

73 Reviews and Ratings

Cardknox

Cardknox

4 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Authorize.net	Score 7.9 out of 10	N/A	Authorize.net is a payment gateway software solution offered by Visa featuring secure data processing and fraud protection.	$25 monthly gateway
Cardknox	Score 10.0 out of 10	N/A	Cardknox is an omnichannel payment gateway that can be integrated with POS systems, ERP software, e-commerce, and mobile platforms. The vendor states they offer flexible payment solutions and innovative technology to qualify transactions for the lowest interchange rates. Cardknox further states they serve thousands of partners and customers across every major industry throughout the U.S. and Canada.	N/A

Pricing

Authorize.net

Cardknox

Editions & Modules

All-in-One Option: 25 & 2.9% + $0.30
monthly gateway/per transaction
Payment Gateway Only: $25
monthly gateway

No answers on this topic

Offerings

Pricing Offerings
Authorize.net	Cardknox
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Authorize.net	Cardknox
Considered Both Products	Authorize.net Verified User Anonymous Chose Authorize.net If you need a fast, reliable integration, Authorize.Net is the perfect starting solution because it has everything you need to start your business. As you grow, however, or if the kind of product you are selling requires specific payments solution (like recurring payments to … Incentivized Helpful? Verified User Anonymous Chose Authorize.net I selected Authorize.net for online card processing as my client was strongly recommending it. On the recommendation from their on-site payment provider. This also means that he has the same customer service rep to call for online and for retail. It seems pretty similar to … Incentivized Helpful? Muhammad Adil Mujeeb Technical Consultant Chose Authorize.net Authoize.Net is the best solution for small businesses. Flat rate pricing with no setup charges. Online customer support and has a huge knowledge database. Recurring billing was a big plus for us. Incentivized Helpful? Verified User Anonymous Chose Authorize.net Our donor database, Bloomerang, partners with Stripe for donation forms. This has made Stripe a more user-friendly and viable option for donation processing. We are currently planning to switch over to Stripe, but at this time use PayPal to process donations. Incentivized Helpful? Verified User Anonymous Chose Authorize.net AppMaster.io Incentivized Helpful? Abhay Ranjan Founder Chose Authorize.net I have found a similar feature on Authorize.net like PayPal, that's why I have shifted here. Few things are even better than Paypal. Authorize.net offers your customers a variety of payment options online. Authorize.net accepts payments from customers using mobile devices. … Incentivized Helpful? Jeff Wise Owner Chose Authorize.net I prefer Stripe over Authorize.net. Incentivized Helpful? Patricia Rountree CEO Chose Authorize.net We were unfamiliar with other products like Authorize.Net having used Stripe for so long. One of our e-commerce customers wanted to use Stripe as a payment platform on their website. Stripe seems okay, we looked at it, but the support was not as good as the system we have now. Incentivized Helpful? GM Gary McCarthy IT Programmer Chose Authorize.net We had previously used SAGE and Transaction Express. We've also explored Stripe, Amazon Pay, and Apple Pay as parallel payment options. In every situation, Authnet has better rates with fewer strings attached. It has also proven to have a significantly rich API which is a … Incentivized Helpful? Priya Sadasivam Senior Associate/HR Chose Authorize.net This was used by another organization, and I see both of them with similar traits, Google pay of course is easy to use with smart phones and mobiles. Incentivized Helpful? Verified User Anonymous Chose Authorize.net We did not like Accrisoft but do prefer Quickbooks and Authorize together Incentivized Helpful? Verified User Anonymous Chose Authorize.net Authorize.net is a reliable and affordable payment processing service that offers more robust security than other services, such as Stripe or PayPal with their monthly fees at $25 dollars month lot of people may be turned off by these high prices but you get what you pay for - … Incentivized Helpful? Verified User Anonymous Chose Authorize.net Authorize.net in a pure e-commerce environment is a very good choice for small to medium/small e-commerce businesses. It is not a good solution for brick-and-mortar businesses or relatively large e-commerce retailers. Incentivized Helpful? McKay Salisbury President Chose Authorize.net We used Authorize.net when we signed up with our processor. It's interesting because every processor we talked to used authorize.net. I think there are a couple other big players in this space but it seemed like authorize.net was the leader by far. I haven't compared them to … Incentivized Helpful? AM Allison McLain General Manager Chose Authorize.net Stripe's platform doesn't seem to offer a lot in the way of customer service. I felt Authorize.Net's customer service was far superior. I didn't like that PayPal's platform redirected you to their site and then back into our site. It seemed confusing to the user and I'd rather … Incentivized Helpful? Verified User Anonymous Chose Authorize.net We did not select authorize.net, it came with the software package with our catering system Spoonfed. I would prefer either Toast or LevelUp as a payment processor over authorize.net—those two are easier to use from a manager perspective and process refunds. My experience with … Incentivized Helpful? Verified User Anonymous Chose Authorize.net The slightly better rates and the recommendation of our bank are probably the only reasons we use it. There aren't any features that blew us away or are enough to make us diehards. If another option presents itself, we may very well switch. Incentivized Helpful? Sandy Breihan Sinclair Payroll Coordinator/Administrative Assistant Chose Authorize.net I have not utilized any similar systems in which to compare to authorize.net. Incentivized Helpful? Jhonatan Arteaga Ecommerce Manager Chose Authorize.net Stripe Incentivized Helpful? Verified User Anonymous Chose Authorize.net Square is very bare-bones and does not offer a lot of the options that Authorize.Net does. With Square, you do not get the benefit of the added security features to get protection against chargebacks and fraud. The reporting features are also less helpful with Square. Square is … Incentivized Helpful? Chris Putnam Senior Web Developer Chose Authorize.net Authorize.net is often on the more complex end to implement (at least for custom implementations). Stripe and Braintree are somewhat more developer-friendly and also have more intuitive user interfaces (for management and day-to-day use). Some other services also have better … Incentivized Helpful? Mona Rajhans Software Engineer Chose Authorize.net While other gateways (like Braintree) are a little fresher and more innovative than Authorize.Net, no one has the track record that AuthNet has. Plus you have to consider that if you want to use the Braintree gateway (or many others) without using their payment processing, you … Incentivized Helpful? Verified User Anonymous Chose Authorize.net Authorize.net does not stack up well against Stripe. Stripe is much simpler and easy to maintain. Stripe's recurring payment platform allows the manager to easily associate subscriptions with customers. Where Authorize.net takes about 4 hours to learn, Stripe takes about 1 … Incentivized Helpful? Alex Lada Tech Director Chose Authorize.net The Authorize.net API is more robust than the competitors' that we tested. The one drawback is that there is no hosted SSL protected JS library, which is a great feature that Stripe offers. We chose Authorize.net for situations where the solution needed a very customizable … Incentivized Helpful? Jake Dahlman Database & Donor Stewardship Manager Chose Authorize.net I've only used one other system and they were about the same - secure site to store credit card data. Incentivized Helpful?	Cardknox Verified User Anonymous Chose Cardknox We used to use PayPal's Virtual Terminal for charging credit cards and had to use a homemade system for storing them, so aside from Cardknox's features being much more suited to us, the monthly fee is about one fifth of what we were paying PayPal. All around, a really excellent … Incentivized Helpful? Robert Brinton Chief Executive Officer Chose Cardknox I have spoken to over 50 different payment solutions and integrated with 3 others. Cardknox is leaps and bounds better than others in terms of customer support, payment technologies, and overall organization. Incentivized Helpful? JB Jim Broughton CEO (Chief Executive Officer) Chose Cardknox We have used other card processors, but in my opinion, Cardknox is in another league. Their product works; it is easy to install; it is constantly being improved, and they have great support. Incentivized Helpful?

Best Alternatives
	Authorize.net	Cardknox
Small Businesses	Apple Pay Score 9.3 out of 10	Apple Pay Score 9.3 out of 10
Medium-sized Companies	Apple Pay Score 9.3 out of 10	Apple Pay Score 9.3 out of 10
Enterprises	Checkout.com Score 8.5 out of 10	Checkout.com Score 8.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Authorize.net	Cardknox
Likelihood to Recommend	8.4 (0 ratings)	10.0 (0 ratings)
Likelihood to Renew	9.1 (0 ratings)	10.0 (0 ratings)
Usability	- (0 ratings)	10.0 (0 ratings)
Support Rating	5.0 (0 ratings)	10.0 (0 ratings)

User Testimonials
	Authorize.net	Cardknox
Likelihood to Recommend	Authorize.net is reliable and I feel confident that customers' information is protected. The security protocols used by Authorize.net appear to be as good, and probably better than many credit card payment processors. However, the initial setup process was very difficult. I distinctly recall getting up and running as being very cumbersome and time-consuming. I also was disappointed with how the processing and deposit of payments were not consistent. I distinctly remember regretting the decision to go with Authorize.net. However, as mentioned before, with the time and effort required to get the account set up and running, I refused to go through the process again and try a different provider. Incentivized Jeff Wise Owner Read full review	One thing Cardknox does well is to automatically update critical credit card information such as card expiration dates. This feature not only saves time, but it solves a huge headache of keeping card information updated. Before, our customers would have to call the credit card holder to get a new expiration date. Now it is automatic. Incentivized JB Jim Broughton CEO (Chief Executive Officer) Read full review
Pros	All payments are automatically sent straight into bank account almost instantly! Is a reliable and secure payment processing company with robust security protocols to help against chargebacks. It has very good compatibility with wordpress plugins such as woo-commerce or gravity forms. Incentivized Verified User Anonymous Read full review	One of the strengths of Cardknox is the ease of installation. We have worked with more than one processor and Cardknox is by far the easiest to install. Cardknox also has excellent support. When we need assistance they are they to help and it is easy to get through to them. The sales team at Cardknox is great also. They often go beyond the call of duty to help us. Incentivized JB Jim Broughton CEO (Chief Executive Officer) Read full review
Cons	The lack of data portability is a big issue for me. Authorize.net uses the same $49.00 gateway setup fee to scam merchants out of money, which is no better than any of the other gateways out there. Their customer service is not up to the mark. You can get stuck if you need any help from their end. Incentivized Mona Rajhans Software Engineer Read full review	Any areas in function that we found tedious or difficult were really a result of us not knowing how to use all the features Cardknox offers. Once we contacted support with our issues and received guidance, we have not had any issues or frustrations with the system. Their support is robust and wait times for a response are extremely low! Verified User Anonymous Read full review
Likelihood to Renew	Authorize.net has been a useful system for our Chamber. We appreciate the ease of use and access to our Main Frame. Connecting Authorize.net to our system for membership, event and other payment ease has been excellent and we have experienced no problems whatsoever. Incentivized Verified User Anonymous Read full review	No answers on this topic
Usability	Except for some of the back of the house issues with settings the overall usability was great Incentivized MaryLee Trettenero Founder and Owner Read full review	Cardknox is very user friendly. Patients young and old, tech savvy to technologically challenged, have all been able to use it! Verified User Anonymous Read full review
Support Rating	I have no experience directly with the support offered by Authorize.Net. Incentivized Verified User Anonymous Read full review	We have direct access to their support team. They have 24/7 support and are always able to help when we contact them Incentivized Robert Brinton Chief Executive Officer Read full review
Alternatives Considered	We had previously used SAGE and Transaction Express. We've also explored Stripe, Amazon Pay, and Apple Pay as parallel payment options. In every situation, Authnet has better rates with fewer strings attached. It has also proven to have a significantly rich API which is a must-have for any solution we implement. Incentivized GM Gary McCarthy IT Programmer Read full review	I have spoken to over 50 different payment solutions and integrated with 3 others. Cardknox is leaps and bounds better than others in terms of customer support, payment technologies, and overall organization. Incentivized Robert Brinton Chief Executive Officer Read full review
Return on Investment	Lets us charge cards so we can get paid on time, every time. It was very difficult to setup the DocuSign integration the first time, but after we got it setup, it's made the onboarding process very easy. That probably saves about 30 minutes every time we get a new client. Incentivized McKay Salisbury President Read full review	Cardknox is a critical piece of our business strategy and impacts large portion of our business Incentivized Robert Brinton Chief Executive Officer Read full review
ScreenShots		Cardknox Screenshots