Automox vs. Citrix Endpoint Management

Automox is well-suited for managing workstations but lacks flexibility for server environments.
It excels in scenarios where systems may not regularly connect to the corporate network but have internet access, ensuring devices can still check in and receive timely patches. This provides organizations with confidence in maintaining patch compliance across remote endpoints.
However, effective use of Automox requires staff who are proficient in PowerShell scripting. The platform has limited native support for third-party applications, often requiring custom worklets to manage software updates. It performs best in environments that primarily rely on widely used, off-the-shelf software.

Incentivized

Malware on unmanaged and BYO devices can pose a serious risk to corporate resources. Citrix Secure Private Access provides the security controls you need to protect sensitive data—without compromising the employee experience. Monitoring access to applications creates complications for users and IT alike. Citrix Secure Private Access lets you go beyond SSO to provide adaptive authentication, without compromising the user experience.

Incentivized

• Shows applications installed on a specific asset
• Able to push policies and updates remotely , creating policies is easy.
• Keep track of compliant devices and when is the last time they have connected to the servers
• All the great information provided within one single device

Incentivized

• security: it allows remote wipe of a device
• compartmentalization: when xenmobile is on the device, it can setup its own client, or have a set portion of the local mail client.
• mobile support: with a web-based admin portal, no software needs to be setup on a PC to admin remotely [good for on-call techs]

Incentivized

• I was not aware that the starting default policies are inactive until I activate them. That would have been a nice pop up to see on first login.
• I think the pricing for integrating 3rd party apps could be more competitive. The base tier is so affordable, the jump up is a bit high.
• I'd like the option to remember my device and not have to use 2FA on every single login to the dashboard from the same device.
• I looked, and cannot find, but would appreciate an iOS mobile app of the dashboard to monitor and adminstrate from my mobile device.

Incentivized

• Free / Busy functionality would be great
• Interface changes more than I'd like
• Better calendaring interface - more like Outlook would be nice.

Incentivized

This is a software that just works. Once configured its a set and forget kind of tool that keeps things up to date and alerts me if something is wrong. I was able to work through an expansion project to deploy an additional 500 devices in almost no time and create a robust self-patching environment.

Incentivized

It is super simple to set up and deploy, Maintaining it also easy as pie. It gives great detailed information daily on patches that succeed and ones that fail as well. with remote, patching, scanning, and monitoring all in one pane it has saved us money hand over fist with the tools we no longer need to have for our organization.

Incentivized

The software's usability is what we expected. We knew what our organization needed and Citrix was able to meet our needs. The ability to have the apps on a mobile device has been a great plus and Citrix seems to have really developed a software based on the every day needs of the user.

1. Simplicity and Ease of Use 2. Cross-Platform Support 3. Powerful Automation with Worklets 4. Real-Time Visibility and Control 5. Fast and Reliable Cloud-Based Updates 6. Strong Security Focus

Incentivized

Overall the support from the customer service team has been good. They are very timely and expert in resolving the tickets. They have appropriate knowledge to resolve issues in all stages to development. They were up to the point during the implementation stage of the XenMobile, all queries were answered in time to help finish the deployment. The support for last three years has been extraordinary in helping us use XenMobile effectively and efficiently.

Incentivized

Implementing Automox successfully starts with a clear strategy for organizing and grouping devices based on operating systems, environments, or business criticality. This ensures that patching and configuration policies can be applied with precision. A phased rollout approach is essential—beginning with a pilot group allows teams to test patching schedules, reboot behaviors, and custom Worklets before scaling across the organization. Leveraging Worklets from the start can significantly boost automation by enforcing security baselines and performing routine system tasks. Integration with existing SOC tools, such as SIEMs, enhances visibility and response time by correlating patch compliance with threat intelligence. Additionally, aligning patching schedules with operational downtimes minimizes disruptions, and consistent monitoring and reporting helps maintain compliance and prepare for audits. Overall, Automox offers a streamlined and effective solution, but its true value is unlocked through thoughtful planning, testing, and integration with existing IT and security workflows.

Incentivized

We felt that Automox provided us with the functionality our MSP offered, including OS and device patching, as well as remote control capabilities, but in a better and more manageable way. We also felt the usability of the tool gave us the ability to be effective in our way of working, as well as integrating with Rapid7 was a massive benefit for us.

Incentivized

Because of its flexible configuration, XenMobile was a much better fit for us. ZixOne was a reliable, functional MDM product but only functioned in a sandboxed environment. Despite being sandboxed, it was able to push contacts into the native app; however, it could not do the same with calendar data which was where our providers had the biggest heartburn. They could handle segregation of email but did not like having to review two separate calendar applications.

Incentivized

• Being a start up, we have pivoted our strategies a number of times. The pay as you go model has worked very well for us, and has prevented us from overprovisioning
• The time saved pulling reports to provide to auditors has been well worth our small spend on the solution
• We have no need to maintain a scanning tool or invest in hardware thanks to the SaaS nature of Automox

Incentivized

• It provided more safer environment to access corporate emails on personal device. This reduced costs for VPN and access control measures.
• Most features are compliant with organizational security features, this reduced costs in third party vendor softwares.
• Web based admin control portal is very efficient, there is no need to install desktop client for admin control. This saved a lot of time during initial deployment.

Incentivized