Invited by the Vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Automox | Score9.1 out of 10 | N/A | Automox is an endpoint management solution used to keep desktops, laptops, and servers updated and ready for users anywhere in the world. Using automation, IT can fix critical vulnerabilities and boost user productivity. | $1 per month per endpoint |
ConnectWise Automate | Score8.3 out of 10 | N/A | ConnectWise Automate, formerly LabTech, is a remote monitoring and management (RMM) platform. It provides powerful automation to discover and manage devices, monitor for problems, and scripts repetitive action. | $700 |
| Automox | ConnectWise Automate | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic |
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| Offerings |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians. | — | ||||||||||||||
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| Automox | ConnectWise Automate | |
|---|---|---|
| Considered Both Products | No answer on this topic | |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Automox | ConnectWise Automate | ||||||||||||||||||||||
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| Application Performance Management |
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| Monitoring Tasks |
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| Management Tasks |
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| Remote Access |
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| Automox | ConnectWise Automate | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 10.0 |
| Likelihood to Renew | 8.2 | 10.0 |
| Usability | 9.1 | 9.0 |
| Availability | 5.5 | - |
| Performance | 1.0 | 3.0 |
| Support Rating | 9.2 | 7.0 |
| Online Training | - | 9.0 |
| Implementation Rating | 9.1 | 5.0 |
| Configurability | - | 10.0 |
| Ease of integration | - | 7.0 |
| Product Scalability | 6.4 | - |