| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 Automox | Score9.1 out of 10 | N/A | Automox is an endpoint management solution used to keep desktops, laptops, and servers updated and ready for users anywhere in the world. Using automation, IT can fix critical vulnerabilities and boost user productivity. | $1 per month per endpoint |
 HCL BigFix | Score7.1 out of 10 | N/A | BigFix, now supported by HCL Technologies since the acquisition of BigFix from IBM in 2018, is an endpoint management solution providing endpoint visibility and IT asset discovery, automated endpoint patching (BigFix Lifecycle and BigFix Patch) policy enforcement (BigFix Compliance), and software asset discovery for licensed and unlicensed software (BigFix Inventory). | N/A |
| Automox | HCL BigFix | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | Automox can patch macOS, Windows, and Linux endpoints with PatchOS, an offering at $1 per endpoint/ month with an annual commitment. The Automate Essentials or Automate Enterprise packages are for scaling IT automation, endpoint configuration, and software updates. Modules are available with Automox Assist, a one-on-one remote endpoint control and assistance for helpdesk technicians. | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Automox | HCL BigFix | |
|---|---|---|
| Considered Both Products | Chose Automox Automox was at the top of the group - it was a light client, a SAAS offering and did not have some of the bells and whistles that the tools have but was not something that we would use. Also, the learning curve for the support staff was easy enough and we did not need SMEs that … Invited by TrustRadius (TR) on Vendor's Behalf A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info | Chose HCL BigFix We have significantly enhanced our ability to patch desktops, including laptops, desktop, cloud, virtual machines and other mobile devices used by end-users. BigFix's endpoint management functionality allows us to seamlessly patch a wide range of operating systems, such as … Invited by the Vendor A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | No answers on this topic | |
| Delivers good value for the price | ||
No answers on this topic | No answers on this topic | |
| Happy with the feature set | ||
No answers on this topic | No answers on this topic | |
| Lived up to sales and marketing promises | ||
No answers on this topic | No answers on this topic | |
| Implementation went as expected | ||
No answers on this topic | No answers on this topic | |
| Automox | HCL BigFix | |
|---|---|---|
| Likelihood to Recommend | 8.9 | 9.0 |
| Likelihood to Renew | 8.2 | - |
| Usability | 9.1 | - |
| Availability | 5.5 | - |
| Performance | 1.0 | - |
| Support Rating | 9.2 | 6.0 |
| Implementation Rating | 9.1 | - |
| Product Scalability | 6.4 | - |
